Jitbit Helpdesk

15 votes	Support groups and queues Suggested 9/28/2021 New

9 votes	For TECH - Hide system entries by default on all tickets Suggested 12/16/2021 Implemented

8 votes	Prevent Technicians creating new users Suggested 5/18/2023 New

4 votes	Tech only email Suggested 6/28/2022 Implemented

4 votes	Restrict outgoing email notifications by Company / Department Suggested 10/20/2021 New

3 votes	Specifics Tags (ADD/REMOVE) reserved to ADMIN only Suggested 10/20/2021 New

3 votes	Custom Ticket Views (Filters) Suggested 9/20/2021 Declined

2 votes	Ability to assign tickets to internal users without a technician license Suggested 8/17/2023 New

2 votes	Multi role / Cap (Use mode) Suggested 9/1/2022 New

1 votes	consistent Filter views across Ticket assigned type selections Suggested 5/5/2023 New

1 votes	ASSET Search for TECH Suggested 3/22/2023 New

1 votes	Access for TECH to users search Suggested 3/22/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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