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18
Votes
Support groups and queues
Date 9/28/2021
Declined
7
Votes
Show time between ticket takeover/ticket assignment and first response
Date 5/12/2025
New
7
Votes
JAMF Integartion for Asset Management
Date 3/16/2022
New
4
Votes
Ability to assign tickets to internal users without a technician license
Date 8/17/2023
New
2
Votes
Automation rule: create sub ticket AND assign to
Date 4/17/2023
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.