Jitbit Helpdesk

3 votes	Live chat when client is logged into the helpdesk Suggested 11/15/2022 New
3 votes	Integrations limited by category Suggested 10/25/2022 New
3 votes	Button for sort categories A-Z \| Priorities Suggested 9/28/2022 New
3 votes	Private notes/comments in tickets Suggested 9/20/2022 New
3 votes	Log custom fields when changing categories Suggested 9/19/2022 New
3 votes	New Automation Rule: When KB Article is created Suggested 9/19/2022 New
3 votes	Custom Statuses need a Behavior option Suggested 8/25/2022 New
3 votes	New Automation Trigger(s): Edits of Ticket or Reply Suggested 8/5/2022 New
3 votes	Reports available for "is manager" and not technician Suggested 6/16/2022 New
3 votes	Integration with SmartSheets Suggested 6/6/2022 New
3 votes	Is there a way to restrict changing of due dates to Admins only? Suggested 6/1/2022 New
3 votes	Show closed tickets on Calendar Suggested 5/31/2022 New
3 votes	Threaded Ticket Conversations Suggested 5/26/2022 New
3 votes	Ability to create custom ticket queues Suggested 5/23/2022 New
3 votes	Move Asset filter to top of page Suggested 5/13/2022 New
3 votes	Bulk-edit custom fields for tickets Suggested 5/5/2022 New
3 votes	Reports - Response Speed - Graph Suggested 4/26/2022 New
3 votes	Ability to Sort Tickets by Multiple Columns Suggested 4/15/2022 New
3 votes	Various bussines hours per category or company or department Suggested 4/12/2022 New
3 votes	Knowledge Base \| Fulltext Search Suggested 4/1/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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