3

Votes

Various bussines hours per category or company or department

Date 4/12/2022 New

3

Votes

When a new technician is assigned to a ticket, remove the previous technician as a subsriber

Date 2/5/2022 New

3

Votes

Integration with JotForm

Date 1/21/2022 New

3

Votes

Export tickets functionality (in xlsx or csv format) for technicians

Date 1/13/2022 New

3

Votes

Merge & Disable User

Date 7/13/2021 New

3

Votes

Remove Secondary Assignee Autmation

Date 2/25/2021 New

2

Votes

Manager of User Group

Date 3/10/2026 New

2

Votes

Request for Limiting Number of Tickets per User

Date 3/2/2026 New

2

Votes

Knowledge Base Search includes attached Documents

Date 2/26/2026 New

2

Votes

Delay sending email updates to allow for undo

Date 2/25/2026 New

2

Votes

Validate/Clean-Up Form Fields

Date 2/19/2026 New

2

Votes

Custom fields for Categories

Date 2/10/2026 New

2

Votes

Direct filter for all self created tickets

Date 2/10/2026 New

2

Votes

Locking KB articles

Date 2/9/2026 New

2

Votes

Send delayed responses from closed tickets.

Date 1/23/2026 New

2

Votes

Ideas Forum: Allow categories

Date 1/4/2026 New

2

Votes

Request for Bulk Import of Knowledge Base Articles from Folders (Word/PDF/HTML)

Date 12/24/2025 New

2

Votes

ScreenConnect

Date 12/10/2025 New

2

Votes

Retroactively Add New Users to All Tickets

Date 11/18/2025 New

2

Votes

View only user access / profile

Date 11/15/2025 New
1 ... 11 12 13 ... 29

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.