Jitbit Helpdesk

2 Votes	Federating With Multiple External Providers Date 1/11/2023 New
2 Votes	Reporting on User Location Date 12/1/2022 New
2 Votes	Quick Ticket Button Date 11/28/2022 New
2 Votes	Periodic notification if ticket is unassigned Date 10/27/2022 New
2 Votes	App Push Notifications Date 10/25/2022 New
2 Votes	Suggestions for improving the 'Ticket Categories' filter Date 9/27/2022 New
2 Votes	Rename mention "Ticket" by "Case" (everywhere) Date 9/15/2022 New
2 Votes	Custom User Types/Roles Date 9/1/2022 New
2 Votes	Ability to embed WebM and mp4 like we can with GIF Date 8/31/2022 New
2 Votes	custom calendar Reports Date 8/12/2022 New
2 Votes	Request: Ability to display ticket description in grid view. Date 8/11/2022 New
2 Votes	Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea Date 7/27/2022 New
2 Votes	Link asset by user when creating a ticket Date 5/16/2022 New
2 Votes	copy button beside ticket number Date 5/4/2022 New
2 Votes	More granular user rights settings Date 4/12/2022 New
2 Votes	includ company custom fields on the report from companies statistics Date 3/23/2022 New
1 Votes	Add field AssignedToUserID for Secondary asignee to /Tickets endpoint Date 4/30/2026 New
1 Votes	Add PRE and BLOCKQUOTE in HTML editor Date 4/28/2026 Considering
1 Votes	iF IMAGE IS ON LEFT OR RIGHT TO OTHER IMAGE Date 4/24/2026 New
1 Votes	Report on Automation Rules Date 4/23/2026 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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