Jitbit Helpdesk

1 votes	Add options for categories « For Kanban only » and « For Ticket only » Suggested 7/31/2023 New

1 votes	New Idea - Filter Category access by Department Suggested 7/24/2023 New

1 votes	Add Search to Category selection when editing a ticket Suggested 7/20/2023 New

1 votes	Filter categories - On content Suggested 7/17/2023 New

1 votes	Ability to remove external subscribers automatically Suggested 7/6/2023 New

1 votes	Add « cron-like » trigger to schedul automation tasks Suggested 6/27/2023 New

1 votes	Addition fields "Autocompletion" for Category Selection Suggested 6/20/2023 New

1 votes	Social Media links in email notifications Suggested 6/16/2023 New

1 votes	BMC Remedy system (BMC Helix ITSM) integration Suggested 6/16/2023 New

1 votes	Categories - Specific Users Suggested 6/14/2023 New

1 votes	Custom Field to appear on Mobile Dashboard Suggested 6/13/2023 New

1 votes	Option to move emails instead of delete when not consumed Suggested 5/29/2023 New

1 votes	Auto-assign technician on first reply "For technician only" Suggested 5/29/2023 New

1 votes	Alphabetical sort articles by title within a category Suggested 5/24/2023 New

1 votes	Add Secondary Assignee to the UpdateTicket API Method Suggested 5/23/2023 New

1 votes	AutoText-Search Feature Suggested 5/23/2023 New

1 votes	Add calculate time between InProgress until close ticket Suggested 5/21/2023 New

1 votes	IDEAS\Tags - ReLocation on the LEFT Suggested 5/8/2023 New

1 votes	TICKETS GRID\Fields - Right-click context menu Suggested 5/8/2023 New

1 votes	consistent Filter views across Ticket assigned type selections Suggested 5/5/2023 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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