1

votes

Auto-assign technician on first reply "For technician only"

Suggested 5/29/2023 New

1

votes

Alphabetical sort articles by title within a category

Suggested 5/24/2023 New

1

votes

Add Secondary Assignee to the UpdateTicket API Method

Suggested 5/23/2023 New

1

votes

AutoText-Search Feature

Suggested 5/23/2023 New

1

votes

Add calculate time between InProgress until close ticket

Suggested 5/21/2023 New

1

votes

IDEAS\Tags - ReLocation on the LEFT

Suggested 5/8/2023 New

1

votes

TICKETS GRID\Fields - Right-click context menu

Suggested 5/8/2023 New

1

votes

consistent Filter views across Ticket assigned type selections

Suggested 5/5/2023 New

1

votes

Sort A->Z by click on column title of UserSearch

Suggested 4/17/2023 New

1

votes

⚙️ on each autonomous object

Suggested 4/13/2023 New

1

votes

Custom

Suggested 4/13/2023 New

1

votes

RULES\When this happens ➜ Contains (apply rules to a lot of sections)

Suggested 4/6/2023 New

1

votes

Rate-Limit Number of Error Messages

Suggested 4/3/2023 New

1

votes

Link checker

Suggested 3/28/2023 New

1

votes

Categories column filter on ALL | This Section/Category (+URL query)

Suggested 3/23/2023 New

1

votes

Option to disable auto-tagging links

Suggested 3/22/2023 New

1

votes

ASSET Search for TECH

Suggested 3/22/2023 New

1

votes

Sections Customized Strctured Sorting

Suggested 3/22/2023 New

1

votes

Default settings for ticket subscribers.

Suggested 2/28/2023 New

1

votes

automation to assign ticket to last technician commenting

Suggested 2/28/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.