Jitbit Helpdesk

1 votes	Standard fields name modifiable (only on tickets grid) Suggested 9/30/2021 New

1 votes	Ergonomic fast filter on Ticket Grid (2 or 3 clicks) to any ticket's attributes Suggested 9/30/2021 New

1 votes	Enhancement - Custom Status / Action buttons Suggested 9/28/2021 New

1 votes	Quick Define Categories for Canned Responses Suggested 9/23/2021 New

1 votes	Add Submitted Location to the Summary Report Suggested 8/25/2021 New

1 votes	Access to Knowledge Base on mobile app Suggested 6/24/2021 New

1 votes	New / Upd by Tech / Upd by Cust information in the summary report export Suggested 6/7/2021 New

1 votes	Update Assets by Serial Number Suggested 5/25/2021 New

1 votes	Give technician more control on their articles Suggested 1/11/2021 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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