Jitbit Helpdesk

1 Votes	Export Custom Fields Date 2/5/2024 New
1 Votes	Feature request: export of categories and category IDs Date 1/31/2024 New
1 Votes	see categories where an admin is assigned as a technician Date 1/24/2024 New
1 Votes	Linked Ticket Reply to All Date 1/23/2024 New
1 Votes	Allow adding a title at the end of a line Date 1/20/2024 New
1 Votes	Custom field - type: hyperlink/URL Date 1/16/2024 New
1 Votes	Internal communication in Ticket case Date 12/8/2023 New
1 Votes	remaining time Date 12/4/2023 New
1 Votes	Ideas Forum: Allow technician to vote on behalf of user Date 11/30/2023 New
1 Votes	More robust custom reporting Date 11/22/2023 New
1 Votes	Rule to delete attachments Date 11/13/2023 New
1 Votes	Clear Status on ticket update Date 11/8/2023 New
1 Votes	Allow Users to See Tickets Based on a Custom User Field Date 11/6/2023 New
1 Votes	Allow Dependent Combos to have multiple parents Date 11/6/2023 New
1 Votes	Ability to upload Combo Dependencies Date 11/6/2023 New
1 Votes	Add new TAG directly from TAGS admin page Date 10/25/2023 New
1 Votes	Restricted access to SECTION/CATEGORIES (Fast Approval Request) Date 10/25/2023 New
1 Votes	Make Tech phone number accessible/viewable by Clients Date 10/4/2023 New
1 Votes	Support Top-Level "Containers" in KB Date 9/26/2023 New
1 Votes	Custom Field - Description Field or Category Display Date 9/18/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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