Jitbit Helpdesk

3 Votes	Control User Ticket Viewing by Category Date 8/2/2023 New
3 Votes	Sort order within a ticket Date 7/24/2023 New
3 Votes	Log Asset Reports Date 6/9/2023 New
3 Votes	HTTP Response Date 5/30/2023 New
3 Votes	Ask addition the merged user's mail address as secondary mail Date 5/25/2023 New
3 Votes	Add Wallboard/Reporting Role Date 5/4/2023 New
3 Votes	Incoming mail settings - Custom Cutting Templates Date 4/13/2023 New
3 Votes	Assets tags import/export Date 4/13/2023 New
3 Votes	Linked tickets - a note on main ticket screen to know a Ticket is linked Date 4/5/2023 New
3 Votes	allow a client to schedule a meeting for support much like calendly Date 4/3/2023 New
3 Votes	prevent closing tickets when condition is match or missmatch Date 3/21/2023 New
3 Votes	global default signature Date 3/20/2023 New
3 Votes	Live chat when client is logged into the helpdesk Date 11/15/2022 New
3 Votes	Ability to embed WebM and mp4 like we can with GIF Date 8/31/2022 New
3 Votes	Custom Statuses need a Behavior option Date 8/25/2022 New
3 Votes	Reports available for "is manager" and not technician Date 6/16/2022 New
3 Votes	Integration with SmartSheets Date 6/6/2022 New
3 Votes	Show closed tickets on Calendar Date 5/31/2022 New
3 Votes	Ability to create custom ticket queues Date 5/23/2022 New
3 Votes	Reports - Response Speed - Graph Date 4/26/2022 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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