4

Votes

Direct jumpt for latest reply

Date 3/19/2021 New

4

Votes

Real-Time Dashboard addition of Quarter and a Year

Date 9/23/2020 Considering

3

Votes

Active Directory - mapping AD attributes to HelpDesk fields

Date 3/24/2026 New

3

Votes

Customizable and printable Ticket exports

Date 3/18/2026 New

3

Votes

Manager of User Group

Date 3/10/2026 New

3

Votes

Knowledge Base Search includes attached Documents

Date 2/26/2026 New

3

Votes

Custom fields for Categories

Date 2/10/2026 New

3

Votes

Request for Bulk Import of Knowledge Base Articles from Folders (Word/PDF/HTML)

Date 12/24/2025 New

3

Votes

Better dependent fields

Date 12/17/2025 New

3

Votes

Form template for tickets

Date 11/14/2025 New

3

Votes

When editing a KB article optionally write a changelog e-mail notification

Date 11/7/2025 New

3

Votes

Please work to have all comments in chronological order

Date 10/23/2025 New

3

Votes

Add an option to make the Subscribers (CC) field always visible on the ticket form

Date 9/11/2025 New

3

Votes

WhatsApp integration: Support for videos

Date 8/5/2025 New

3

Votes

Kanban Board as first class citizen

Date 8/4/2025 New

3

Votes

Whatsapp: add more attachments

Date 7/23/2025 New

3

Votes

Knowledgebase - Indent headlines sections for "On this page" section

Date 7/2/2025 New

3

Votes

Manage email attachment allowance at the category level

Date 7/1/2025 New

3

Votes

Automatic creation of users from Entra

Date 6/27/2025 New

3

Votes

Integrate with Hudu for expanded additional KB source for ChatGPT

Date 6/15/2025 New
1 ... 7 8 9 ... 30

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.