6

votes

Mobile App - Notifications

Suggested 7/28/2022 New

6

votes

Title Bar Remains Static When Scrolling Down

Suggested 2/16/2022 New

6

votes

Tech permission to top level category

Suggested 10/5/2021 New

6

votes

Real-time dashboard - category tickbox

Suggested 2/3/2021 New

6

votes

Ability to batch import avatar photos.

Suggested 12/15/2020 New

6

votes

Default grid view\Mask all tickets already regrouped in parent case as subtickets

Suggested 5/12/2020 New

5

votes

Submit on behalf of another user editable Via... section

Suggested 9/24/2024 New

5

votes

API should support all properties on the user object

Suggested 9/2/2024 New

5

votes

Indicate that a user has been set as disabled

Suggested 8/7/2024 New

5

votes

check list for ticket categories

Suggested 4/22/2024 New

5

votes

Searching to include Subject Line.

Suggested 9/29/2023 New

5

votes

Merge tickets for admins only

Suggested 9/25/2023 New

5

votes

API tickets pagination

Suggested 8/10/2023 New

5

votes

Multi Language Support (automated/suggested real time?) for canned responses and setup fields

Suggested 8/2/2023 New

5

votes

Policy to force MFA for all Administrators and Technicians

Suggested 7/5/2023 New

5

votes

Update Subtickets via Parent/Master Ticket

Suggested 6/15/2023 New

5

votes

High/Critical Priority Abuse

Suggested 6/14/2023 New

5

votes

Ability to make tips, warnings, info etc. stand out in Knowledge Base articles

Suggested 5/29/2023 New

5

votes

Audit Trail for Permission Changes and/or Role Based Access

Suggested 5/22/2023 New

5

votes

Make custom ticket status buttons optional

Suggested 5/12/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.