Jitbit Helpdesk

4 Votes	Only for technicians on ticket creation Date 11/23/2023 New
4 Votes	SAML Attribute Enhancement Date 10/19/2023 New
4 Votes	Form Functionality and Integration Date 10/17/2023 New
4 Votes	Add "Time Spent" to Comments Date 10/4/2023 New
4 Votes	Daylight Savings Automatic Support Date 10/3/2023 New
4 Votes	Improved operator within the Automation rules Date 9/24/2023 New
4 Votes	Ability to assign tickets to internal users without a technician license Date 8/17/2023 New
4 Votes	Report Headers Date 6/27/2023 New
4 Votes	Automation Rules - Run this rule for all existing tickets Date 6/26/2023 New
4 Votes	Disallow reopening of tickets from specific users Date 6/14/2023 New
4 Votes	Add option to edit the pulldown list at create ticket on behalf.. Date 6/9/2023 New
4 Votes	Add option to disable CLOSE TICKET button or option to make a reply mandatory on close Date 3/30/2023 New
4 Votes	multiple "any" and "all" conditions within an automation rule Date 3/29/2023 New
4 Votes	Option to allow all users to see subscriber suggestion dropdown Date 12/15/2022 New
4 Votes	Find Tickets by Custom Field Value via API Date 11/9/2022 New
4 Votes	Remind with note Date 10/31/2022 New
4 Votes	Dashboard - feed of recent tickets and replies including agent name Date 10/7/2022 New
4 Votes	Request to make ticket number changeable Date 10/6/2022 New
4 Votes	Button for sort categories A-Z \| Priorities Date 9/28/2022 New
4 Votes	React to reply (thumbs up/like) Date 7/26/2022 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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