Jitbit Helpdesk

71 votes	Auto-update parent ticket (for technicians only) when subticket is closed Suggested 9/20/2023 Declined

46 votes	Need a way to determine the parent ticket of a sub ticket Suggested 10/4/2023 Implemented

18 votes	Pin tickets to top Suggested 2/24/2020 New

10 votes	Create Subticket - Custom Field Support in Subject Suggested 7/8/2022 Implemented

7 votes	List of 5 Sub-ticket enhancement. Suggested 10/29/2019 Declined

5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New

5 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New

3 votes	Clone Master Ticket with Sub-Ticket Suggested 6/30/2021 New

1 votes	TICKET\Sub-tickets area - Add SECTION\Category Suggested 10/14/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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