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5
Votes
Use Substitution Masks (Variables) in Automation Rule Actions
Date 4/23/2023
Implemented
2
Votes
Place in queue email tag or some kind of estimated wait time
Date 9/1/2023
New
1
Votes
Ticket ID Substitution Mask in Canned Responses
Date 9/29/2025
New
1
Votes
Email API #NonTechSubscribers# and #NonTechSubscribersEmails#
Date 7/25/2025
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.