Jitbit Helpdesk

2 votes	Separate category access from KB access. Suggested 2/29/2024 New
2 votes	Include 'Section' in KB export Suggested 1/26/2024 New
2 votes	Automation Rules Reporting and Export Suggested 1/9/2024 New
2 votes	Expendable drop down menü for custom fields Suggested 12/20/2023 New
2 votes	ability to edit subject via tickets dashboard Suggested 12/14/2023 New
2 votes	Make User Notes Private Suggested 11/30/2023 New
2 votes	Welcome mail Suggested 11/13/2023 New
2 votes	Location as a separate object Suggested 10/20/2023 New
2 votes	Add "SetCustomFieldsForUser" API Method Suggested 10/20/2023 New
2 votes	Form Functionality and Integration Suggested 10/17/2023 New
2 votes	custom field security/permissions enhancements Suggested 10/12/2023 New
2 votes	Add the possibility to Append "via Helpdesk" to people's names in outgoing emails Suggested 10/6/2023 New
2 votes	Allow Custom Fields on Comments Suggested 10/4/2023 New
2 votes	Add "Time Spent" to Comments Suggested 10/4/2023 New
2 votes	Filter on Multi users Suggested 9/15/2023 New
2 votes	Active Sessions/ Logged on Users Suggested 9/1/2023 New
2 votes	Place in queue email tag or some kind of estimated wait time Suggested 9/1/2023 New
2 votes	Improve asset search experience: making advanced search availble from Suggested 8/31/2023 New
2 votes	Ticket Filter - Updated: Not Today Suggested 8/28/2023 New
2 votes	Option to Sort categories by Alpha order Suggested 8/23/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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