Jitbit Helpdesk

2 Votes	option to log a change summary when updating KB articles Date 3/11/2024 New
2 Votes	Submit ticket on behlaf of another user - modify options Date 3/9/2024 New
2 Votes	Improved content editor with font and font size adjustments Date 3/6/2024 New
2 Votes	Separate category access from KB access. Date 2/29/2024 New
2 Votes	Mass Assign Date 2/7/2024 New
2 Votes	Include 'Section' in KB export Date 1/26/2024 New
2 Votes	JitBit iOS App german translation Date 1/11/2024 New
2 Votes	Expendable drop down menü for custom fields Date 12/20/2023 New
2 Votes	Make User Notes Private Date 11/30/2023 New
2 Votes	More robust custom reporting Date 11/22/2023 New
2 Votes	Rule to delete attachments Date 11/13/2023 New
2 Votes	Welcome mail Date 11/13/2023 New
2 Votes	Allow Users to See Tickets Based on a Custom User Field Date 11/6/2023 New
2 Votes	My saved filters (Sort Option) Date 11/3/2023 New
2 Votes	Location as a separate object Date 10/20/2023 New
2 Votes	Add "SetCustomFieldsForUser" API Method Date 10/20/2023 New
2 Votes	custom field security/permissions enhancements Date 10/12/2023 New
2 Votes	Add the possibility to Append "via Helpdesk" to people's names in outgoing emails Date 10/6/2023 New
2 Votes	Make Tech phone number accessible/viewable by Clients Date 10/4/2023 New
2 Votes	Allow Custom Fields on Comments Date 10/4/2023 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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