Jitbit Helpdesk

2 Votes	Add Users Telephone Number - Under 'From' in Details Date 8/13/2024 New
2 Votes	KB feedback option Date 8/9/2024 New
2 Votes	Suggested improvement in e-mail forwarding behavior. The Cc and To addresses of forwarded mails should be managed in the same way as mails sent directly to support. Date 8/7/2024 New
2 Votes	Add 'except if' category to automation process Date 7/22/2024 New
2 Votes	Select a SECTION in the Realtime Dashboard Report Date 7/10/2024 New
2 Votes	Mark a disabled Category Date 6/26/2024 New
2 Votes	Listen to audio messages on iOS app Date 6/24/2024 New
2 Votes	Idea - API to get Deleted tickets Date 6/20/2024 New
2 Votes	Increase custom reports functionality Date 5/28/2024 New
2 Votes	Automation Request : Merging ticket with similar Subject Line Date 5/22/2024 New
2 Votes	Remove technician's "edit" ability Date 5/20/2024 New
2 Votes	New Report Option to show Yesterday Statistics Date 4/23/2024 New
2 Votes	Ability to use variable substitution in automations Date 4/22/2024 New
2 Votes	Category font color change Date 4/10/2024 New
2 Votes	Option to make 'time spent' as madatory or include 'time spent' in autoamtion flow Date 4/3/2024 New
2 Votes	Ideas Forum - make it easier to search for existing ideas posts Date 4/1/2024 New
2 Votes	Categories - Ability to copy techs from other categories in the same section Date 3/29/2024 New
2 Votes	Set a link in a canned response to a KB article Date 3/23/2024 New
2 Votes	Add tags in canned messages Date 3/21/2024 New
2 Votes	customize post-survey Date 3/15/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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