Jitbit Helpdesk - Ideas forum

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2 Votes	Periodic notification if ticket is unassigned Date 10/27/2022 New
2 Votes	App Push Notifications Date 10/25/2022 New
2 Votes	Suggestions for improving the 'Ticket Categories' filter Date 9/27/2022 New
2 Votes	Custom User Types/Roles Date 9/1/2022 New
2 Votes	custom calendar Reports Date 8/12/2022 New
2 Votes	Request: Ability to display ticket description in grid view. Date 8/11/2022 New
2 Votes	Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea Date 7/27/2022 New
2 Votes	Link asset by user when creating a ticket Date 5/16/2022 New
2 Votes	copy button beside ticket number Date 5/4/2022 New
2 Votes	More granular user rights settings Date 4/12/2022 New
2 Votes	includ company custom fields on the report from companies statistics Date 3/23/2022 New
1 Votes	Support the OpenAI Responses API (OpenAI & Azure OpenAI) for GPT-6.x models Date Yest, 4:55 AM New
1 Votes	Expose ticket attachments via MCP server Date 9/29/2026 New
1 Votes	Distinguish Technicians from Admins in TechsForCategory API endpoint Date 9/28/2026 New
1 Votes	Teams Integration on Behalf of another user ticket creation Date 9/15/2026 New
1 Votes	Auto-reconcile markdown image links to KB attachments Date 9/14/2026 New
1 Votes	In-App Notifications Date 9/9/2026 New
1 Votes	Functionality to disable companies Date 9/4/2026 New
1 Votes	Automation Rules for Company Changes Date 9/4/2026 New
1 Votes	Allow status to be set on ticket creation (technician only) Date 9/3/2026 New

The ideas forum is where users can suggest, discuss, and vote for new product features.