reporting

Helpdesk / Miscellaneous

• ⇅ Password prompt when clicking "Reports"

  Updated: Thursday, June 7, 2018 reporting

Helpdesk / On-premises version issues

• ⇅ Technician report is not working after upgrading to 10.8+

  Updated: Tuesday, September 16, 2025 reporting

Helpdesk / FAQ

• ⇅ Technician Report count differs from Tickets Per Day

  Updated: Monday, July 9, 2018 reporting

• ⇅ Reporting permissions

  Updated: Tuesday, August 7, 2018 reporting

• ⇅ Summary report - Time spent, Response time, Duration

  Updated: Thursday, April 2, 2026 reporting