Miscellaneous
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How KB "suggested articles" work
Updated: Wednesday, December 13, 2023 kb suggestions
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Full list of all Automation Rule triggers, conditions and actions
Updated: Friday, October 9, 2020 automation rules
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Jitbit's Voluntary Product Accessibility Template (VPAT)
Saturday, July 25, 2020
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Deprecating unlimited auto-login links
Updated: Friday, April 24, 2020
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Custom CSS and JS in your helpdesk
Updated: Tuesday, January 15, 2019
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GDPR
Updated: Friday, October 18, 2024 gdpr
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How to report bugs - Problem Steps Recorder
Tuesday, August 29, 2017
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Real-time updates in Jitbit
Updated: Tuesday, August 22, 2017
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How to order Database Backup
Updated: Thursday, April 11, 2024
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Second email address in user profile
Updated: Thursday, March 9, 2017
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How to change credit card and other payment details
Updated: Wednesday, March 8, 2017
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Hosted Help Desk Security
Updated: Saturday, December 10, 2016
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Jitbit and HIPAA compliance (our BAA)
Updated: Saturday, November 2, 2024 hipaa
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Date Format
Updated: Sunday, April 10, 2016
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Ticket followers\subscribers
Updated: Tuesday, February 13, 2018
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Can I buy the source codes, modify it and resell the helpdesk app to my clients?
Saturday, December 12, 2015
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Helpdesk change log and release schedule
Updated: Tuesday, October 17, 2023
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Errors when importing assets from CSV
Updated: Tuesday, December 22, 2015
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Mobile apps authentication issues
Sunday, December 20, 2015
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Timing terminology
Updated: Friday, May 24, 2024
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Official backup/restore procedure
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IE10 compatibility mode problem
Updated: Monday, December 14, 2015
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Password prompt when clicking "Reports"
Updated: Thursday, June 7, 2018 reports