Miscellaneous

• How KB "suggested articles" work
  Updated: Thursday, September 29, 2022 kb suggestions
• Full list of all Automation Rule triggers, conditions and actions
  Updated: Friday, October 9, 2020 automation rules
• Jitbit's Voluntary Product Accessibility Template (VPAT)
  Saturday, July 25, 2020
• Deprecating unlimited auto-login links
  Updated: Friday, April 24, 2020
• Custom CSS and JS in your helpdesk
  Updated: Tuesday, January 15, 2019
• GDPR
  Updated: Tuesday, June 14, 2022 gdpr
• How to report bugs - Problem Steps Recorder
  Tuesday, August 29, 2017
• Real-time updates in Jitbit
  Updated: Tuesday, August 22, 2017
• How to order Database Backup
  Updated: Monday, December 6, 2021
• Second email address in user profile
  Updated: Thursday, March 9, 2017
• How to change credit card and other payment details
  Updated: Wednesday, March 8, 2017
• Hosted Help Desk Security
  Updated: Saturday, December 10, 2016
• Jitbit and HIPAA compliance (our BAA)
  Updated: Tuesday, March 21, 2017
• Date Format
  Updated: Sunday, April 10, 2016
• Ticket followers\subscribers
  Updated: Tuesday, February 13, 2018
• Can I buy the source codes, modify it and resell the helpdesk app to my clients?
  Saturday, December 12, 2015
• Helpdesk change log and release schedule
  Updated: Tuesday, October 17, 2023
• Errors when importing assets from CSV
  Updated: Tuesday, December 22, 2015
• Mobile apps authentication issues
  Sunday, December 20, 2015
• Timing terminology
  Updated: Saturday, February 22, 2020
• Official backup/restore procedure
• IE10 compatibility mode problem
  Updated: Monday, December 14, 2015
• Password prompt when clicking "Reports"
  Updated: Thursday, June 7, 2018 reports