Reporting permissions

Question:

Does the reporting module in Helpdesk require admin rights? I have a user that needs to run reports, but I’m trying to avoid giving them admin permissions.

---

Answer:

Most of the reports require only the "technician" permission, like "Summary", "Tickets per day", "Custom reports", "Response speed", "Due dates calendar", "Technician Statistics"

Other reports require Administrator permissions: "User Statistics", "Companies statistics", "Deletion Log", "Scheduled Tickets", "Deleted tickets"