Jitbit Helpdesk

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71 Votes	Auto-update parent ticket (for technicians only) when subticket is closed Date 9/20/2023 Declined
23 Votes	Ability to creating a subticket via an automation rule Date 6/30/2020 Implemented
7 Votes	List of 5 Sub-ticket enhancement. Date 10/29/2019 Declined
6 Votes	Ability to Remove Subtickets from Main Tickets View Date 8/29/2023 Declined
6 Votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Date 5/12/2020 Declined
5 Votes	Update Subtickets via Parent/Master Ticket Date 6/15/2023 New
4 Votes	Clone Master Ticket with Sub-Ticket Date 6/30/2021 New
2 Votes	Attachments In subticket creation Date 7/21/2025 New
2 Votes	Automation rule: create sub ticket AND assign to Date 4/17/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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