Create

71

votes

Auto-update parent ticket (for technicians only) when subticket is closed

Suggested 9/20/2023 Declined

23

votes

Ability to creating a subticket via an automation rule

Suggested 6/30/2020 Implemented

7

votes

List of 5 Sub-ticket enhancement.

Suggested 10/29/2019 Declined

5

votes

Update Subtickets via Parent/Master Ticket

Suggested 6/15/2023 New

5

votes

Default grid view\Mask all tickets already regrouped in parent case as subtickets

Suggested 5/12/2020 New

3

votes

Clone Master Ticket with Sub-Ticket

Suggested 6/30/2021 New

2

votes

Ability to Remove Subtickets from Main Tickets View

Suggested 8/29/2023 New

2

votes

Automation rule: create sub ticket AND assign to

Suggested 4/17/2023 New

2

votes

Better searching when merging or adding as sub ticket

Suggested 9/12/2022 New

2

votes

Create several subtickets via 2 actions

Suggested 4/5/2022 New

1

votes

TICKET\Sub-tickets area - Add SECTION\Category

Suggested 10/14/2022 New

1

votes

Subtickets frame Customizable setting

Suggested 4/4/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.