Create

21

votes

Remove user's email signature from tickets created by email

Suggested 11/29/2022 Implemented

4

votes

Tech only email

Suggested 6/28/2022 Implemented

2

votes

Add the possibility to Append "via Helpdesk" to people's names in outgoing emails

Suggested 10/6/2023 New

2

votes

Move the Grey line in Email Notifications to make the reading easier

Suggested 3/29/2023 New

2

votes

Enable Suppressing Email Notifications When Using API

Suggested 5/18/2022 New

2

votes

Email template - add phone number

Suggested 11/23/2021 New

1

votes

Allow technicians to opt out of notifications for specific tickets

Suggested 29 days ago New

1

votes

Disable emailing a Knowledge base update to specific technicians

Suggested 2/22/2024 New

1

votes

Option to move emails instead of delete when not consumed

Suggested 5/29/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.