Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
Create
Filter...
New
Considering
Implemented
Declined
InProgress
sort by...
Votes
Newest
Oldest
22
Votes
Remove user's email signature from tickets created by email
Date 11/29/2022
Implemented
4
Votes
Disable emailing a Knowledge base update to specific technicians
Date 2/22/2024
New
4
Votes
Tech only email
Date 6/28/2022
Implemented
3
Votes
Enable Suppressing Email Notifications When Using API
Date 5/18/2022
Implemented
2
Votes
Add Subscriber Email via API
Date 1/16/2025
New
2
Votes
Add the possibility to Append "via Helpdesk" to people's names in outgoing emails
Date 10/6/2023
New
2
Votes
Move the Grey line in Email Notifications to make the reading easier
Date 3/29/2023
New
2
Votes
Email template - add phone number
Date 11/23/2021
New
1
Votes
Increase HTML Signature Limit
Date 12/11/2025
New
1
Votes
Option to move emails instead of delete when not consumed
Date 5/29/2023
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.