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21
votes
Remove user's email signature from tickets created by email
Suggested 11/29/2022
Implemented
4
votes
Tech only email
Suggested 6/28/2022
Implemented
2
votes
Add the possibility to Append "via Helpdesk" to people's names in outgoing emails
Suggested 10/6/2023
New
2
votes
Move the Grey line in Email Notifications to make the reading easier
Suggested 3/29/2023
New
2
votes
Enable Suppressing Email Notifications When Using API
Suggested 5/18/2022
New
2
votes
Email template - add phone number
Suggested 11/23/2021
New
1
votes
Allow technicians to opt out of notifications for specific tickets
Suggested 29 days ago
New
1
votes
Disable emailing a Knowledge base update to specific technicians
Suggested 2/22/2024
New
1
votes
Option to move emails instead of delete when not consumed
Suggested 5/29/2023
New
Delete
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.