2

Votes

When editing a KB article optionally write a changelog e-mail notification

Date 11/7/2025 New

2

Votes

Different languages support and Knowledge Base

Date 10/24/2025 New

2

Votes

Please work to have all comments in chronological order

Date 10/23/2025 New

2

Votes

Automatic set department based in rule

Date 10/10/2025 New

2

Votes

Highlighting text through WYSIWYG editor

Date 9/25/2025 New

2

Votes

Automation Rule > Email Subscribers > All Subscribers Except Creator Needed

Date 9/22/2025 New

2

Votes

Update Ticket Subject from subject of ticket reply

Date 9/10/2025 New

2

Votes

Expose more user fields to SCIM API

Date 8/21/2025 New

2

Votes

Trigger Welcome Email for New Users Created Through Email

Date 8/13/2025 New

2

Votes

Assets: Associate a Single Attachment (e.g. Invoice PDF) with Multiple Assets

Date 8/11/2025 New

2

Votes

WhatsApp integration: Support for videos

Date 8/5/2025 New

2

Votes

invoice generation

Date 8/1/2025 New

2

Votes

Shared ticket/subticket Flag

Date 7/31/2025 New

2

Votes

Attachments In subticket creation

Date 7/21/2025 New

2

Votes

Manage email attachment allowance at the category level

Date 7/1/2025 New

2

Votes

More Azure DevOps integration

Date 6/27/2025 New

2

Votes

Creation of tickets on someone else's behalf in mobile app

Date 6/27/2025 New

2

Votes

Expanding Customer Satisfaction/Rating Links

Date 6/13/2025 New

2

Votes

Ticket Log - Adding System Entry when linking a ticket to another integration

Date 6/11/2025 New

2

Votes

Automation: Ticket Scheduling Rule

Date 6/9/2025 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.