2

votes

Automation rules by minutes instead of hours

Suggested 4/28/2023 New

2

votes

Reports - track sub-tickets

Suggested 4/24/2023 New

2

votes

Automation rule: create sub ticket AND assign to

Suggested 4/17/2023 New

2

votes

Stop multiple polled emails from creating duplicate tickets when both emails are submiitted at the same time (CC or BCC)

Suggested 4/14/2023 New

2

votes

report a list of tickets, not just a count

Suggested 4/6/2023 New

2

votes

Move the Grey line in Email Notifications to make the reading easier

Suggested 3/29/2023 New

2

votes

Display "User" custom fields on the Ticket Grid

Suggested 3/24/2023 New

2

votes

global default signature

Suggested 3/20/2023 New

2

votes

DISPLAY CUSTOM FIELD - Select/Unselect ALL

Suggested 3/20/2023 New

2

votes

Setting Custom Fields Displayed on Each Category (improvement)

Suggested 3/15/2023 New

2

votes

Nightly Report - Real Time Dashboard

Suggested 3/13/2023 New

2

votes

Rule in case of "Ticket Creation OR Move"

Suggested 3/2/2023 New

2

votes

Change report times from seconds to minutes

Suggested 3/1/2023 New

2

votes

Federating With Multiple External Providers

Suggested 1/11/2023 New

2

votes

Reporting on User Location

Suggested 12/1/2022 New

2

votes

Quick Ticket Button

Suggested 11/28/2022 New

2

votes

Find Tickets by Custom Field Value via API

Suggested 11/9/2022 New

2

votes

Periodic notification if ticket is unassigned

Suggested 10/27/2022 New

2

votes

App Push Notifications

Suggested 10/25/2022 New

2

votes

Suggestions for improving the 'Ticket Categories' filter

Suggested 9/27/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.