Jitbit Helpdesk

1 votes	QOL: Show subscribers list in Details tab Suggested 4/2/2024 New

1 votes	Ideas Forum - make it easier to search for existing ideas posts Suggested 4/1/2024 New

1 votes	cloning canned responses Suggested 4/1/2024 New

1 votes	Categories - Ability to copy techs from other categories in the same section Suggested 3/29/2024 New

1 votes	Automation Rule for Time Spent Suggested 3/27/2024 New

1 votes	Set a link in a canned response to a KB article Suggested 3/23/2024 New

1 votes	Add tags in canned messages Suggested 3/21/2024 New

1 votes	Admin Export to CSV : Add all data (Response Time, Duration, Time Spent...) Suggested 3/15/2024 New

1 votes	Add more tabs Suggested 3/14/2024 New

1 votes	time stamp on audit report needs more detail Suggested 3/14/2024 New

1 votes	Change Request tab/section Suggested 3/13/2024 New

1 votes	Ticket Report with Assets Suggested 3/9/2024 New

1 votes	Automation - "For technicians only" filter Suggested 2/29/2024 New

1 votes	Separate category access from KB access. Suggested 2/29/2024 New

1 votes	Change Location of Custom Status Action Buttons Suggested 2/23/2024 New

1 votes	Disable emailing a Knowledge base update to specific technicians Suggested 2/22/2024 New

1 votes	Group Permissions Suggested 2/20/2024 New

1 votes	Cant change to certain statuses without writing a note/replying in the ticket Suggested 2/19/2024 New

1 votes	Mass Assign Suggested 2/7/2024 New

1 votes	Export Custom Fields Suggested 2/5/2024 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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