Jitbit Helpdesk

1 Votes	Integration with Zabbix alert monitoring tool Date 7/26/2024 New
1 Votes	Automation rules: add email from vs reply-to Date 7/16/2024 New
1 Votes	Quick way of pulling up "Canned Responses" like /c <input> Date 7/12/2024 New
1 Votes	Create the ability to use custom fields for Company in summary reports. Date 7/8/2024 New
1 Votes	Separate enabling of inline images from attachments in email notifications Date 7/5/2024 New
1 Votes	Prevent Non-Subscribers from reopening tickets Date 6/26/2024 New
1 Votes	Idea to be able to turn off Jitbit notifications based on where the reply came from Date 6/21/2024 New
1 Votes	Ability to scroll to the first reply for a given date Date 6/10/2024 New
1 Votes	jitbit Report Date 5/24/2024 New
1 Votes	Bulk actions on tickets Date 5/24/2024 New
1 Votes	Pre-defined Tag for email subject line to add email as reply in jitbit ticket for emails with same subject line Date 5/14/2024 New
1 Votes	Reporting on subject line Date 5/9/2024 New
1 Votes	API Ticket endpoint: make "CompanyName" available for submitted user Date 5/8/2024 New
1 Votes	Allow MP3 audio to play in iOS version Date 4/22/2024 New
1 Votes	Restrict ticket deletion per Category Date 4/22/2024 New
1 Votes	Language Support for Mobile App Date 4/12/2024 New
1 Votes	QOL: Show subscribers list in Details tab Date 4/2/2024 New
1 Votes	cloning canned responses Date 4/1/2024 New
1 Votes	Automation Rule for Time Spent Date 3/27/2024 New
1 Votes	Admin Export to CSV : Add all data (Response Time, Duration, Time Spent...) Date 3/15/2024 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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