Jitbit Helpdesk

5 Votes	Add tracking for all ticket assignment/status changes Date 3/8/2023 New
5 Votes	Pictures integration by Copy/Paste (in users signatures) Date 7/7/2022 New
5 Votes	Global Search on main site (right corner) customizable Date 4/22/2022 New
5 Votes	Support for Webauthn for 2FA Date 4/5/2022 New
5 Votes	Support for Mattermost integration Date 3/21/2022 New
5 Votes	Knowledge Base Editor Role Date 3/1/2022 New
5 Votes	Automatically add new subscribers to existing ticket Date 1/18/2022 New
5 Votes	YouTrack Integration Date 8/11/2021 New
5 Votes	Allow company users to see assets associated with their own company Date 6/25/2021 New
5 Votes	Custom Field - Dropdown Option Management - Import/Export Date 6/18/2021 New
5 Votes	Languages management enhancement Date 1/20/2021 New
4 Votes	Public Link for Dashboard Date 11/21/2025 New
4 Votes	Hidden Ticket Date 10/8/2025 New
4 Votes	Searching for specific tags without knowing the beginning of the tag Date 9/18/2025 In progress
4 Votes	Read-Only Asset Access for Non-Admin Technicians Date 8/13/2025 New
4 Votes	Automation Rule merge using subject or body Date 5/15/2025 New
4 Votes	Scrum Support in Jitbit Date 4/2/2025 New
4 Votes	Feedback Customization Date 2/7/2025 New
4 Votes	Microsoft Teams based GenAI Chatbot Date 2/4/2025 New
4 Votes	Make ‘For techs only’ replies visible in email chain Date 12/16/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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