Jitbit Helpdesk - Ideas forum

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6 votes	Ability to batch import avatar photos. Suggested 12/15/2020 New
6 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New
5 votes	Add custom fields to the filter section. Suggested 10/28/2024 New
5 votes	Customizable User Permissions Suggested 9/30/2024 New
5 votes	check list for ticket categories Suggested 4/22/2024 New
5 votes	Searching to include Subject Line. Suggested 9/29/2023 New
5 votes	Merge tickets for admins only Suggested 9/25/2023 New
5 votes	API tickets pagination Suggested 8/10/2023 New
5 votes	Multi Language Support (automated/suggested real time?) for canned responses and setup fields Suggested 8/2/2023 New
5 votes	Policy to force MFA for all Administrators and Technicians Suggested 7/5/2023 New
5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New
5 votes	High/Critical Priority Abuse Suggested 6/14/2023 New
5 votes	Allow due dates in the past Suggested 6/2/2023 New
5 votes	Ability to make tips, warnings, info etc. stand out in Knowledge Base articles Suggested 5/29/2023 New
5 votes	Audit Trail for Permission Changes and/or Role Based Access Suggested 5/22/2023 New
5 votes	Make custom ticket status buttons optional Suggested 5/12/2023 New
5 votes	Change ticket body with automation rule Suggested 3/29/2023 New
5 votes	Add tracking for all ticket assignment/status changes Suggested 3/8/2023 New
5 votes	Allow negative ticket filters (all except selected categories) Suggested 11/15/2022 New
5 votes	Pictures integration by Copy/Paste (in users signatures) Suggested 7/7/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.