Jitbit Helpdesk - Ideas forum

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6 votes	Ability to Remove Subtickets from Main Tickets View Suggested 8/29/2023 New
6 votes	Notes field for techs when they're working on an issue Suggested 8/21/2023 New
6 votes	Automation rules - To & CC Suggested 4/20/2023 New
6 votes	Support for Variables in Automation Rules? Suggested 11/28/2022 New
6 votes	Mobile App - Notifications Suggested 7/28/2022 New
6 votes	Title Bar Remains Static When Scrolling Down Suggested 2/16/2022 New
6 votes	Tech permission to top level category Suggested 10/5/2021 New
6 votes	Filter on on column header Suggested 3/9/2021 New
6 votes	Real-time dashboard - category tickbox Suggested 2/3/2021 New
6 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New
5 votes	Submit on behalf of another user editable Via... section Suggested 9/24/2024 New
5 votes	check list for ticket categories Suggested 4/22/2024 New
5 votes	Searching to include Subject Line. Suggested 9/29/2023 New
5 votes	Merge tickets for admins only Suggested 9/25/2023 New
5 votes	API tickets pagination Suggested 8/10/2023 New
5 votes	Policy to force MFA for all Administrators and Technicians Suggested 7/5/2023 New
5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New
5 votes	High/Critical Priority Abuse Suggested 6/14/2023 New
5 votes	Ability to make tips, warnings, info etc. stand out in Knowledge Base articles Suggested 5/29/2023 New
5 votes	Audit Trail for Permission Changes and/or Role Based Access Suggested 5/22/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.