Jitbit Helpdesk

4 Votes	Automation Rule merge using subject or body Date 5/15/2025 New
4 Votes	Scrum Support in Jitbit Date 4/2/2025 New
4 Votes	Feedback Customization Date 2/7/2025 New
4 Votes	Microsoft Teams based GenAI Chatbot Date 2/4/2025 New
4 Votes	Make ‘For techs only’ replies visible in email chain Date 12/16/2024 New
4 Votes	Asset Location field. Date 11/5/2024 New
4 Votes	Customer Satisfaction Reporting Date 10/28/2024 New
4 Votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Date 8/6/2024 New
4 Votes	Category Tech Lead permissions group Date 7/30/2024 New
4 Votes	SIlently close restricted to Administrators Date 7/24/2024 New
4 Votes	Re-arranging Custom fields in tickets Date 6/26/2024 New
4 Votes	Contract Management Date 4/23/2024 New
4 Votes	Collapse ticket description Date 4/22/2024 New
4 Votes	Custom Field Disabling Feature Date 3/5/2024 New
4 Votes	Disable emailing a Knowledge base update to specific technicians Date 2/22/2024 New
4 Votes	Reply to recipients Date 1/22/2024 New
4 Votes	Request for more possibilities for links between assets and tickets Date 1/4/2024 New
4 Votes	Only for technicians on ticket creation Date 11/23/2023 New
4 Votes	Set tickets to auto-close (if no update recevied within X amount of time) Date 10/20/2023 New
4 Votes	SAML Attribute Enhancement Date 10/19/2023 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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