Jitbit Helpdesk

4 Votes	Kanban Board - Filter by Section Date 9/21/2023 New
4 Votes	Replace all List fields by This Magic Field Date 8/23/2023 New
4 Votes	Ability to assign tickets to internal users without a technician license Date 8/17/2023 New
4 Votes	TICKETS Grid - Relocate TAG list on the Right instead of bottom Date 8/10/2023 New
4 Votes	Report Headers Date 6/27/2023 New
4 Votes	Automation Rules - Run this rule for all existing tickets Date 6/26/2023 New
4 Votes	Disallow reopening of tickets from specific users Date 6/14/2023 New
4 Votes	Add option to edit the pulldown list at create ticket on behalf.. Date 6/9/2023 New
4 Votes	AutoText-Search Feature Date 5/23/2023 New
4 Votes	ChatGPT integration on "LiveChat" Date 5/9/2023 New
4 Votes	Erase his own reply in few seconds after submission Date 5/8/2023 New
4 Votes	Add option to disable CLOSE TICKET button or option to make a reply mandatory on close Date 3/30/2023 New
4 Votes	Change behavior on Convert to reply in another ticket Date 1/13/2023 Considering
4 Votes	Option to allow all users to see subscriber suggestion dropdown Date 12/15/2022 New
4 Votes	Find Tickets by Custom Field Value via API Date 11/9/2022 New
4 Votes	Remind with note Date 10/31/2022 New
4 Votes	Dashboard - feed of recent tickets and replies including agent name Date 10/7/2022 New
4 Votes	Request to make ticket number changeable Date 10/6/2022 New
4 Votes	Button for sort categories A-Z \| Priorities Date 9/28/2022 New
4 Votes	New Automation Trigger(s): Edits of Ticket or Reply Date 8/5/2022 In progress

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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