4

Votes

React to reply (thumbs up/like)

Date 7/26/2022 New

4

Votes

Assign multiple tickets functionality for Technicians who are Managers.

Date 6/30/2022 New

4

Votes

Ability to attached a file to the ticket via the automation rule

Date 6/30/2022 New

4

Votes

TeamViewer Integration v2

Date 5/31/2022 New

4

Votes

color option for New Ticket button

Date 5/26/2022 New

4

Votes

Bulk-edit custom fields for tickets

Date 5/5/2022 New

4

Votes

Plain Text Variables for Automation Rules

Date 4/14/2022 New

4

Votes

Allow Unique/Distinct Fields in Assets

Date 3/18/2022 New

4

Votes

Custom field description

Date 3/16/2022 New

4

Votes

Reorder canned responses

Date 2/18/2022 New

4

Votes

Highlight Priority flagged tickets with more color

Date 2/18/2022 New

4

Votes

Select columns to display...

Date 2/11/2022 New

4

Votes

Automation trigger when a tag is removed in a ticket

Date 1/12/2022 New

4

Votes

Custom Working Hours

Date 1/6/2022 New

4

Votes

Terminated Technicians

Date 10/28/2021 New

4

Votes

Clone Master Ticket with Sub-Ticket

Date 6/30/2021 New

4

Votes

SelectionCombo/Checkbox result in email

Date 6/11/2021 New

4

Votes

CC Active Directory Manager

Date 5/3/2021 New

4

Votes

Request for a Time Spent toggle button

Date 4/22/2021 New

4

Votes

Report to include user who closed the ticket

Date 3/24/2021 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.