Jitbit Helpdesk

3 Votes	Suggested improvement in e-mail forwarding behavior. The Cc and To addresses of forwarded mails should be managed in the same way as mails sent directly to support. Date 8/7/2024 New
3 Votes	Setting to Delete Sent Items from Ticket System Mailbox Date 7/19/2024 New
3 Votes	Create system log/comment after adding or removing subticket/parent relationship Date 7/16/2024 New
3 Votes	Power BI Integration - Custom Fields Date 6/13/2024 New
3 Votes	New function with which Technicians can see only some subscribers, not all Date 5/30/2024 New
3 Votes	Integration to Microsoft Planner Date 5/15/2024 New
3 Votes	Flexibility with "Custom field" and "Custom statuses" assignment for specific technicians or users Date 5/14/2024 New
3 Votes	Customized Manager Roles Date 2/11/2024 New
3 Votes	Dark Theme as Default for all users options Date 1/30/2024 New
3 Votes	Copy header details when new ticket is created from a previously closed ticket Date 1/24/2024 New
3 Votes	Inactivated Date - old users Date 1/15/2024 New
3 Votes	Reports Should Consider Working Hours and Days Date 12/14/2023 New
3 Votes	ability to edit subject via tickets dashboard Date 12/14/2023 New
3 Votes	Ideas Forum - Count of replies for Idea on Front page Date 11/10/2023 New
3 Votes	Allow Dependent Combos to have multiple parents Date 11/6/2023 New
3 Votes	Email groups Date 11/1/2023 New
3 Votes	New Automation rule triger "any custom field" change to "which" Date 10/10/2023 New
3 Votes	Assets changes Date 10/5/2023 New
3 Votes	Include Attachments in Scheduled Tickets Date 8/23/2023 New
3 Votes	Relative Date style for Due column Date 8/4/2023 In progress

The ideas forum is where users can suggest, discuss, and vote for new product features.

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