Jitbit Helpdesk

4 votes	SCIM support Suggested 9/28/2023 New
4 votes	Replace all List fields by This Magic Field Suggested 8/23/2023 New
4 votes	Multi Language Support (automated/suggested real time?) for canned responses and setup fields Suggested 8/2/2023 New
4 votes	Report Headers Suggested 6/27/2023 New
4 votes	Automation Rules - Run this rule for all existing tickets Suggested 6/26/2023 New
4 votes	Add option to edit the pulldown list at create ticket on behalf.. Suggested 6/9/2023 New
4 votes	Allow due dates in the past Suggested 6/2/2023 New
4 votes	ChatGPT integration on "LiveChat" Suggested 5/9/2023 New
4 votes	Erase his own reply in few seconds after submission Suggested 5/8/2023 New
4 votes	Use Substitution Masks (Variables) in Automation Rule Actions Suggested 4/23/2023 New
4 votes	Change behavior on Convert to reply in another ticket Suggested 1/13/2023 Considering
4 votes	Option to allow all users to see subscriber suggestion dropdown Suggested 12/15/2022 New
4 votes	Allow negative ticket filters (all except selected categories) Suggested 11/15/2022 New
4 votes	Remind with note Suggested 10/31/2022 New
4 votes	Dashboard - feed of recent tickets and replies including agent name Suggested 10/7/2022 New
4 votes	Request to make ticket number changeable Suggested 10/6/2022 New
4 votes	React to reply (thumbs up/like) Suggested 7/26/2022 New
4 votes	Assign multiple tickets functionality for Technicians who are Managers. Suggested 6/30/2022 New
4 votes	Ability to attached a file to the ticket via the automation rule Suggested 6/30/2022 New
4 votes	Allow custom pattern to recognise ticket on email, i.e. [12345] or {!-12345-!} or {[12345]} to avoid Cross-Ticket Issues Suggested 6/17/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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