automation rules

Helpdesk / How-to's

• ↑↓ Notify specific non-tech users about new tickets

  Monday, April 18, 2022 automation rules notification

• ↑↓ Ticket approval workflow example

  Updated: Monday, April 17, 2023 automation rules

• ↑↓ Helpdesk Automation Rules

  Updated: Friday, September 16, 2022 automation rules

Helpdesk / Miscellaneous

• ↑↓ Full list of all Automation Rule triggers, conditions and actions

  Updated: Friday, October 9, 2020 automation rules

Helpdesk / FAQ

• ↑↓ Automation rule not triggered - what to do

  Friday, December 15, 2023 automation rules