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↑↓
Power BI integration scheduled refresh error
Updated: Friday, April 19, 2024
power bi
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↑↓
Custom "Thank you" text
Updated: Friday, July 14, 2023
-
↑↓
Creating a checklist in a ticket
Updated: Sunday, June 12, 2022
checkbox
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Notify specific non-tech users about new tickets
Monday, April 18, 2022
automation rules
notification
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↑↓
How to connect to Office 365 shared mailboxes
Wednesday, February 23, 2022
exchange
office365
shared mailbox
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↑↓
How to "snooze" a ticket in Jitbit Helpdesk
Updated: Saturday, August 12, 2023
reminder
snooze
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TSL and SSL versions when self-hosting Jitbit helpdesk
Updated: Friday, July 14, 2023
-
↑↓
How do I turn off the "monthly report" feature?
Updated: Sunday, September 5, 2021
-
↑↓
Adding Ticket ID to Survey Monkey
Updated: Sunday, January 2, 2022
-
↑↓
How to renew SSL certificate for SaaS Helpdesk?
Updated: Thursday, December 10, 2020
ssl
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Scheduling Recurring Tickets
Updated: Wednesday, November 4, 2020
-
↑↓
Recover ticket marked as spam
Updated: Sunday, January 2, 2022
-
↑↓
How to prevent users from deleting tickets?
Updated: Monday, July 13, 2020
restrict ticket deletion
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How to add an asset to a ticket?
Updated: Monday, October 21, 2019
-
↑↓
Ticket approval workflow example
Updated: Monday, April 17, 2023
automation rules
-
↑↓
How to update credit card
Updated: Thursday, June 13, 2019
-
↑↓
How to cancel repeat tickets?
Updated: Tuesday, May 21, 2019
-
↑↓
How to retrieve a lost password
Updated: Thursday, May 16, 2019
-
↑↓
How to prevent posting new tickets to certain categories?
Updated: Thursday, June 13, 2019
-
↑↓
Integrate with Trello
Updated: Wednesday, February 27, 2019
-
↑↓
Re-enable asset
Updated: Sunday, March 5, 2023
-
↑↓
Merging tickets by ID for technicians
Updated: Wednesday, December 26, 2018
-
↑↓
Change color of "New ticket" button
Updated: Tuesday, November 6, 2018
-
↑↓
Accented character in search
Updated: Thursday, November 8, 2018
-
↑↓
How to deactivate "Select All" in ticket view
Updated: Thursday, June 13, 2019
-
↑↓
Delete articles from Knowledge Base
Updated: Monday, November 12, 2018
-
↑↓
Configuring SAML 2.0 in ADFS 2016
Updated: Tuesday, October 17, 2023
active direcotry
saml
-
↑↓
How to hide or disable the Priority field?
Updated: Wednesday, February 21, 2018
-
↑↓
Notify admins of abandoned tickets
Updated: Tuesday, December 19, 2017
-
↑↓
Tagging your support tickets and KB articles
Updated: Wednesday, December 6, 2017
-
↑↓
How to move helpdesk from hosted to on-premises?
Updated: Tuesday, October 17, 2023
migrate
self-hosted
-
↑↓
Two-factor authentication
Updated: Friday, October 6, 2017
-
↑↓
Custom ticket forms or templates
Updated: Tuesday, May 5, 2020
-
↑↓
How to get help
Tuesday, March 21, 2017
-
↑↓
How to purge old tickets (and why)
Updated: Tuesday, February 7, 2023
gdpr
hipaa
-
↑↓
Handling tickets for multiple companies and brands
Updated: Tuesday, March 21, 2017
-
↑↓
Customizing your ticket statuses
Updated: Saturday, July 30, 2016
-
↑↓
Widget for your website
Updated: Thursday, March 17, 2022
-
↑↓
Customize help desk design to match your branding
Updated: Saturday, July 30, 2016
-
↑↓
Knowledge base settings
Updated: Saturday, July 30, 2016
-
↑↓
How companies work in Jitbit?
Updated: Thursday, October 18, 2018
-
↑↓
Creating follow-up surveys using Jitbit Helpdesk and Google Forms
Updated: Tuesday, September 13, 2016
-
↑↓
How to create a new Section
Updated: Thursday, November 10, 2016
-
↑↓
Bulk password change
Updated: Monday, November 7, 2022
-
↑↓
Using Jitbit as a Service Desk
Updated: Wednesday, May 1, 2024
-
↑↓
How to assign multiple agents to one ticket?
Updated: Wednesday, January 18, 2017
-
↑↓
How to upgrade Jitbit Helpdesk to the latest version
Updated: Tuesday, November 16, 2021
-
↑↓
"For technicians only" by default
Updated: Wednesday, March 16, 2022
-
↑↓
How to remove URL from email notifications
Updated: Thursday, March 9, 2017
-
↑↓
SAML integration with Azure Active Directory
Updated: Tuesday, October 17, 2023
azure
saml
-
↑↓
Is it possible to save ticket filters?
Updated: Saturday, July 30, 2016
-
↑↓
How to escalate a ticket and create SLAs in JitBit Helpdesk
Updated: Saturday, July 30, 2016
-
↑↓
How to prefill new ticket via querystring parameters
Updated: Thursday, August 3, 2023
-
↑↓
Helpdesk Automation Rules
Updated: Friday, September 16, 2022
automation rules
-
↑↓
Embedding videos
Updated: Saturday, July 30, 2016
-
↑↓
How do I handle spam tickets in the helpdesk app?
Updated: Thursday, March 14, 2019
-
↑↓
Automatic due date
Updated: Saturday, July 30, 2016
-
↑↓
How to embed Jitbit to your web site
Updated: Saturday, July 30, 2016