Jitbit Helpdesk

37 votes	Folders for Canned Responses Suggested 2/11/2020 Implemented

20 votes	Canned Responses when creating tickets Suggested 8/4/2021 Implemented

12 votes	Allow images in canned responses Suggested 5/5/2022 Implemented

10 votes	Substitution-masks support in Canned responses Suggested 11/29/2021 New

3 votes	Canned responses for users Suggested 7/14/2021 New

2 votes	Sub-tickets : Copy information from parent ticket Suggested 4/20/2022 New

1 votes	cloning canned responses Suggested 18 days ago New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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