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37
votes
Folders for Canned Responses
Suggested 2/11/2020
Implemented
20
votes
Canned Responses when creating tickets
Suggested 8/4/2021
Implemented
12
votes
Allow images in canned responses
Suggested 5/5/2022
Implemented
6
votes
Sub-tickets : Copy information from parent ticket
Suggested 4/20/2022
Implemented
1
votes
cloning canned responses
Suggested 4/1/2024
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.