Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

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12 votes	Ability to adjust technician working hours Suggested 6/3/2022 New

12 votes	Integration with Google Chat Suggested 10/7/2021 New

12 votes	Expandable dropdown list when changing category in the ticket view Suggested 9/9/2021 New

11 votes	More flexible scheduling for recurring tickets Suggested 7/29/2021 New

10 votes	Multiple Saml Connections Suggested 1/22/2022 New

10 votes	Substitution-masks support in Canned responses Suggested 11/29/2021 New

10 votes	Offer custom fields in GET /api/Users response Suggested 5/23/2021 New

10 votes	Jitbit KB : Management of Multiple Brands / Business Areas Suggested 3/18/2021 New

10 votes	Prevent users from editing tickets Suggested 12/14/2020 New

10 votes	KB Article in multiple categories Suggested 6/2/2020 New

9 votes	Assign a single user to more than one company Suggested 5/25/2023 New

9 votes	MS Teams Integration enhancement Suggested 10/31/2022 New

9 votes	On-Prem - Modify ticket counter to use a pre-fix Suggested 5/17/2022 New

9 votes	Create custom buttons to manually trigger an automation rule Suggested 9/9/2021 New

9 votes	Add switch to disable MS Teams notifications (or notifications in general) on specific categories Suggested 6/14/2020 New

9 votes	Ideas Forum permissions Suggested 5/25/2020 New

9 votes	Feature Request: Duplicate Asset Report and Prevention Suggested 5/12/2020 New

9 votes	Manager Scheduled Reports Suggested 3/30/2020 New

9 votes	Send Knowledgebase articles via email Suggested 7/25/2019 New

8 votes	Export tags in summary report Suggested 12/20/2023 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.