Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

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11 votes	Feature Request; Asset Reporting Suggested 4/30/2020 New

10 votes	Support groups and queues Suggested 9/28/2021 New

10 votes	Expandable dropdown list when changing category in the ticket view Suggested 9/9/2021 New

10 votes	Automation Rule - Send email to multiple users Suggested 4/17/2020 New

10 votes	Pin tickets to top Suggested 2/24/2020 New

9 votes	Increase existing 3k Rows/Tickets data in Jitbit to PowerBI Intergration Suggested 7/17/2022 New

9 votes	Create Subticket - Custom Field Support in Subject Suggested 7/8/2022 New

9 votes	Integrate with Lansweeper IT Asset Management Suggested 4/26/2022 New

9 votes	Multiple Saml Connections Suggested 1/22/2022 New

9 votes	More flexible scheduling for recurring tickets Suggested 7/29/2021 New

9 votes	Delayed ticket responses Suggested 5/24/2021 New

9 votes	Hide ticket until date/time Suggested 10/15/2020 New

9 votes	Feature Request: Duplicate Asset Report and Prevention Suggested 5/12/2020 New

9 votes	Allow Option to Move Custom FIilds Above Ticket Details Suggested 5/10/2020 New

9 votes	Show tickets as Read / Unread, like email does Suggested 3/11/2020 New

9 votes	In automation rules, set a 'Date' field to 'today' and 'Date with time' field to 'now' Suggested 11/28/2019 New

9 votes	Ability to assign a higher-level user to technicians or admins. The higher-level user(s) will be notified if the ticket has not been processed over a period of time (= ticket escalation) Suggested 10/15/2019 New

9 votes	Ability to link more than one 1 Jira issue to a ticket Suggested 6/5/2019 New

9 votes	Auto Aggregation of tickets with the same subject line Suggested 3/20/2019 New

8 votes	On-Prem - Modify ticket counter to use a pre-fix Suggested 5/17/2022 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.