3

votes

Technician Access Control

Suggested 1/15/2021 New

3

votes

Report by user for tickets

Suggested 1/5/2021 New

3

votes

user info content created by and update by

Suggested 11/4/2020 New

3

votes

Exclude ticket marked as "duplicate" from reports

Suggested 10/23/2020 New

3

votes

Real-Time Dashboard addition of Quarter and a Year

Suggested 9/23/2020 Considering

2

votes

Feedback Customization

Suggested 11 days ago New

2

votes

Tag Remediation - Permissions, Visibility, Enforcement

Suggested 11 days ago New

2

votes

Microsoft Teams based GenAI Chatbot

Suggested 14 days ago New

2

votes

Make ‘For techs only’ replies visible in email chain

Suggested 12/16/2024 New

2

votes

Add the ticket rating (customer satisfaction) to the API

Suggested 12/5/2024 New

2

votes

Print multiple tickets with page break for each ticket

Suggested 11/25/2024 New

2

votes

Automatic rule to copy values from Company\User Custom Fields to Ticket Custom Field

Suggested 11/19/2024 New

2

votes

Display URL to quick create a ticket in a given category

Suggested 11/19/2024 New

2

votes

Scroll to top button

Suggested 11/12/2024 New

2

votes

Add option for scheduled tickets with "Daily on Weekdays" frequency to be created regardless if the day is a Holiday

Suggested 11/11/2024 New

2

votes

Knowledge base improvements

Suggested 11/1/2024 New

2

votes

Indication of scheduled response on ticket

Suggested 10/27/2024 New

2

votes

Asset: Custom Field - unique autonumbering field

Suggested 10/15/2024 New

2

votes

Request for Simplifying Email Template Application Across Categories

Suggested 9/16/2024 New

2

votes

Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category

Suggested 9/11/2024 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.