Jitbit Helpdesk

2 Votes	default to show notification recipients Date 6/2/2025 New
2 Votes	Cloud Based File Storage Date 5/23/2025 New
2 Votes	automation criteria - "Logged by" Date 5/23/2025 New
2 Votes	Ability to send notifications on deleted tickets Date 5/12/2025 New
2 Votes	Export Functionality in Audit Logs Date 5/8/2025 New
2 Votes	Mobile App Push Notifications for Comments on Assigned Tickets Date 5/6/2025 New
2 Votes	Set IsManager in User API Date 4/28/2025 New
2 Votes	#What_Happened# tag or alternative should work in automation rules Date 4/25/2025 New
2 Votes	Mark for tech after sending reply from jitbit button Date 4/10/2025 New
2 Votes	Assets - unable to edit standard field drop down options (type, manufacturer, supplier) Date 3/11/2025 New
2 Votes	Category re-ordering per tech on ticket assignment Date 3/4/2025 New
2 Votes	Allow use of Email Template Tags in Subject Date 2/28/2025 New
2 Votes	Create Report for Category Descriptions Date 2/27/2025 New
2 Votes	Add options for dependent fields to only show or hide based on selection Date 2/12/2025 New
2 Votes	My Saved Filters Date 2/11/2025 New
2 Votes	Add Subscriber Email via API Date 1/16/2025 New
2 Votes	Add Integration for MatterMost Date 12/10/2024 New
2 Votes	Add the ticket rating (customer satisfaction) to the API Date 12/5/2024 New
2 Votes	Print multiple tickets with page break for each ticket Date 11/25/2024 New
2 Votes	Automatic rule to copy values from Company\User Custom Fields to Ticket Custom Field Date 11/19/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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