2

votes

Ticket Hand Off; Button to switch Primary and Secondary Assignees

Suggested 4 days ago New

2

votes

Display URL to quick create a ticket in a given category

Suggested 5 days ago New

2

votes

Scroll to top button

Suggested 12 days ago New

2

votes

Asset Location field.

Suggested 19 days ago New

2

votes

Customer Satisfaction Reporting

Suggested 27 days ago New

2

votes

Add custom fields to the filter section.

Suggested 27 days ago New

2

votes

Indication of scheduled response on ticket

Suggested 28 days ago New

2

votes

Update Knowledgebase article using API

Suggested 10/24/2024 New

2

votes

import PDF or DOCX files into KB

Suggested 10/17/2024 New

2

votes

Asset: Custom Field - unique autonumbering field

Suggested 10/15/2024 New

2

votes

Ability to avoid update notifications when editing a KB article

Suggested 10/12/2024 New

2

votes

deeplink to filtered report

Suggested 10/3/2024 New

2

votes

Request for Simplifying Email Template Application Across Categories

Suggested 9/16/2024 New

2

votes

Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category

Suggested 9/11/2024 New

2

votes

Feature Request on the new design: Have Section/Category list slide in/out

Suggested 9/10/2024 New

2

votes

Ability to select columns from ticket fields to display in the ticket list grid

Suggested 8/27/2024 New

2

votes

Group Companies

Suggested 8/14/2024 New

2

votes

Allow assigning a ticket to multiple technicians

Suggested 8/14/2024 New

2

votes

My Saved Filters

Suggested 7/25/2024 New

2

votes

SIlently close restricted to Administrators

Suggested 7/24/2024 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.