Jitbit Helpdesk - Ideas forum

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2 Votes	App Push Notifications Date 10/25/2022 New
2 Votes	Suggestions for improving the 'Ticket Categories' filter Date 9/27/2022 New
2 Votes	Custom User Types/Roles Date 9/1/2022 New
2 Votes	Ability to embed WebM and mp4 like we can with GIF Date 8/31/2022 New
2 Votes	custom calendar Reports Date 8/12/2022 New
2 Votes	Request: Ability to display ticket description in grid view. Date 8/11/2022 New
2 Votes	Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea Date 7/27/2022 New
2 Votes	Link asset by user when creating a ticket Date 5/16/2022 New
2 Votes	copy button beside ticket number Date 5/4/2022 New
2 Votes	More granular user rights settings Date 4/12/2022 New
2 Votes	includ company custom fields on the report from companies statistics Date 3/23/2022 New
1 Votes	REST API method to share a ticket Date Yest, 11:51 AM New
1 Votes	New setting that allows you to go to next ticket instead of the list after you reply and close Date 6/16/2026 New
1 Votes	GPT External Tool - "Only for technicians" parameter Date 6/13/2026 New
1 Votes	"Generate Reply with AI" automation rule - Avoid adding reply when AI response is empty Date 6/13/2026 New
1 Votes	"Generate Reply with AI" automation rule: custom instructions parameter Date 6/13/2026 New
1 Votes	"Generate Reply with AI" automation rule - Prepend parameter Date 6/13/2026 New
1 Votes	KB: Permission for individual articles Date 6/10/2026 New
1 Votes	AI Response Feedback (Thumbs Up / Down) for Chatbot Replies Date 6/8/2026 New
1 Votes	AI-based evaluation condition automation rule Date 6/2/2026 New

The ideas forum is where users can suggest, discuss, and vote for new product features.