Jitbit Helpdesk

2 Votes	Reports - Summary Report Date 6/16/2023 New
2 Votes	Dedicated Dashboard User Date 6/5/2023 New
2 Votes	Alphabetical sort articles by title within a category Date 5/24/2023 New
2 Votes	DUE tickets moved to TOP of list Date 5/24/2023 New
2 Votes	Ticket cusom field improvements Date 5/22/2023 New
2 Votes	Feature Request: Assign Asset to Location Date 5/16/2023 New
2 Votes	Automation rules by minutes instead of hours Date 4/28/2023 New
2 Votes	Reports - track sub-tickets Date 4/24/2023 New
2 Votes	Automation rule: create sub ticket AND assign to Date 4/17/2023 New
2 Votes	Stop multiple polled emails from creating duplicate tickets when both emails are submiitted at the same time (CC or BCC) Date 4/14/2023 New
2 Votes	report a list of tickets, not just a count Date 4/6/2023 New
2 Votes	Move the Grey line in Email Notifications to make the reading easier Date 3/29/2023 New
2 Votes	Display "User" custom fields on the Ticket Grid Date 3/24/2023 New
2 Votes	global default signature Date 3/20/2023 New
2 Votes	DISPLAY CUSTOM FIELD - Select/Unselect ALL Date 3/20/2023 New
2 Votes	Setting Custom Fields Displayed on Each Category (improvement) Date 3/15/2023 New
2 Votes	Nightly Report - Real Time Dashboard Date 3/13/2023 New
2 Votes	Rule in case of "Ticket Creation OR Move" Date 3/2/2023 New
2 Votes	Change report times from seconds to minutes Date 3/1/2023 New
2 Votes	search KB by author or updater Date 1/26/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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