Jitbit Helpdesk

2 votes	Rename mention "Ticket" by "Case" (everywhere) Suggested 9/15/2022 New
2 votes	Better searching when merging or adding as sub ticket Suggested 9/12/2022 New
2 votes	Custom User Types/Roles Suggested 9/1/2022 New
2 votes	Multi role / Cap (Use mode) Suggested 9/1/2022 New
2 votes	Ability to embed WebM and mp4 like we can with GIF Suggested 8/31/2022 New
2 votes	custom calendar Reports Suggested 8/12/2022 New
2 votes	Request: Ability to display ticket description in grid view. Suggested 8/11/2022 New
2 votes	Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea Suggested 7/27/2022 New
2 votes	Separate Knowledge Base Article attachments from Ticket Attachments Suggested 7/25/2022 New
2 votes	Enable Suppressing Email Notifications When Using API Suggested 5/18/2022 New
2 votes	Link asset by user when creating a ticket Suggested 5/16/2022 New
2 votes	copy button beside ticket number Suggested 5/4/2022 New
2 votes	UI/UX - Moving the tags and buttons sections to be more easily accessible Suggested 4/27/2022 New
2 votes	Global Search on main site (right corner) customizable Suggested 4/22/2022 New
2 votes	Restrict categories column on these categories ONLY Suggested 3/17/2022 New
2 votes	Don't notify submitter who is not subscriber Suggested 3/16/2022 New
2 votes	Added Sortby type - By priority (1) & Category position (2) Suggested 3/10/2022 New
2 votes	Prevent deletion of Attachments and Replies Suggested 2/17/2022 New
2 votes	When a new technician is assigned to a ticket, remove the previous technician as a subsriber Suggested 2/5/2022 New
2 votes	Integration with Smartsheets.com Suggested 2/5/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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