Jitbit Helpdesk

1 Votes	Add attachment to prepared "answer in advance" Date 10/8/2025 New
1 Votes	Don't Change Assignee when Changing Categorization Date 10/1/2025 New
1 Votes	Technicians from other categories for specific tickets Date 9/30/2025 New
1 Votes	Ticket ID Substitution Mask in Canned Responses Date 9/29/2025 New
1 Votes	Filter by Tag Date 9/29/2025 New
1 Votes	Chat widget evolution Date 9/18/2025 New
1 Votes	Granular Report Scheduling Date 9/12/2025 New
1 Votes	system to auto add technician note when email bounces for submitter Date 9/12/2025 New
1 Votes	Log when sensitive info was edited Date 9/11/2025 New
1 Votes	Zoom ticket submission Date 9/9/2025 New
1 Votes	Navigation button to jump to the previous reply Date 9/5/2025 New
1 Votes	On Prem - Error Notification - EmailErrorFromName setting for appsetting.json Date 8/13/2025 New
1 Votes	Allow custom fields to be used in automations - for example, setting due date Date 8/12/2025 New
1 Votes	Get the creator ID when using API to extract the KB articles Date 8/12/2025 New
1 Votes	Print ticket: hide "only for tech" comments Date 8/7/2025 New
1 Votes	Email API #NonTechSubscribers# and #NonTechSubscribersEmails# Date 7/25/2025 New
1 Votes	Notes/Comments Feature Date 7/24/2025 New
1 Votes	Report statistics for tickets specifically open in the last week Date 7/14/2025 New
1 Votes	Include new lines when adding text to the body of a ticket using an automation Date 7/11/2025 New
1 Votes	Remember state of checkboxes in ticket replies Date 7/11/2025 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

1