1

Votes

Security Feature: Allow sanitizing of certain file attachment extensions

Date 5/7/2025 New

1

Votes

Bulk Subscribe Users to Tickets

Date 5/7/2025 New

1

Votes

Option / CSS to change the built in ticket statuses

Date 5/1/2025 New

1

Votes

Custom text option for the other "Login" buttons like there is for SAML login.

Date 4/30/2025 New

1

Votes

Automation rule notification should exclude originator

Date 4/25/2025 New

1

Votes

Remove all Additional Subscribers or Have content of Forwarded emails visible in the ticket, same as reply.

Date 3/25/2025 New

1

Votes

Add to filter view also Categorie

Date 3/25/2025 New

1

Votes

Add View Ability for Tickets

Date 3/25/2025 New

1

Votes

Setting Due Date when emailing tickets to the Helpdesk

Date 3/19/2025 New

1

Votes

Language dependent from company

Date 3/17/2025 New

1

Votes

“Ideas” pages

Date 2/26/2025 New

1

Votes

Export data for AI for training local model

Date 2/19/2025 New

1

Votes

Allow Asset module to non technician users

Date 2/10/2025 New

1

Votes

Asset Customized Field Dependencies Options

Date 2/10/2025 New

1

Votes

On-Prem Get system Name or custom script on specific pages

Date 2/9/2025 New

1

Votes

(SaaS version) Custom Fields: View field ID

Date 1/29/2025 New

1

Votes

Option to Allow regular users for editing/deleting attachments

Date 1/20/2025 New

1

Votes

Translation for iOS and Android App

Date 1/9/2025 New

1

Votes

Drill-through or Drill Down on custom reports

Date 1/6/2025 New

1

Votes

Setting to reply over whatsapp only

Date 12/19/2024 New
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The ideas forum is where users can suggest, discuss, and vote for new product features.