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  • ⇅ Individual email address for each ticket category
    Email issues

    Updated: Thursday, March 8, 2018

  • ⇅ Emails lost when enabled "Use a different 'From' address for email-notifications in this category"
    Email issues

    Updated: Saturday, July 30, 2016

  • ⇅ Email notifications issues
    Email issues

    Updated: Tuesday, October 14, 2025 email notifications

  • ⇅ Handling tickets for multiple companies and brands
    How-to's

    Updated: Tuesday, March 21, 2017

  • ⇅ Integration with Office365 (legacy)
    Email issues

    Updated: Monday, January 17, 2022

  • ⇅ How to make JitBit Helpdesk work with my email account?
    Email issues

    Updated: Saturday, July 30, 2016

  • ⇅ Use 'From Name' for all outgoing messages
    Email issues

    Updated: Wednesday, January 3, 2024

  • ⇅ Integration with Gmail/Google mail Updated
    Email issues

    Updated: Tuesday, March 10, 2026 gmail google

  • ⇅ Message added to existing ticket instead of creating a new one
    Email issues

    Updated: Thursday, December 11, 2025

  • ⇅ SMTP Errors
    Email issues

    Updated: Wednesday, October 1, 2025 smtp

  • ⇅ Emails from Helpdesk are marked as spam? Check SPF record
    Email issues

    Updated: Tuesday, September 16, 2025

  • ⇅ "The SMTP server does not support authentication"
    On-premises version issues

    Updated: Wednesday, September 28, 2022 smtp

  • ⇅ SaaS vs On-Premises: Feature Differences New
    Helpdesk

    Thursday, March 12, 2026

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