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Individual email address for each ticket category
Email issues
Updated: Thursday, March 8, 2018
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Emails lost when enabled "Use a different 'From' address for email-notifications in this category"
Email issues
Updated: Saturday, July 30, 2016
-
⇅
Email notifications issues
Email issues
Updated: Tuesday, October 14, 2025
email notifications
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Handling tickets for multiple companies and brands
How-to's
Updated: Tuesday, March 21, 2017
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⇅
Integration with Office365 (legacy)
Email issues
Updated: Monday, January 17, 2022
-
⇅
How to make JitBit Helpdesk work with my email account?
Email issues
Updated: Saturday, July 30, 2016
-
⇅
Use 'From Name' for all outgoing messages
Email issues
Updated: Wednesday, January 3, 2024
-
⇅
Integration with Gmail/Google mail
Updated
Email issues
Updated: Tuesday, March 10, 2026
gmail
google
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Message added to existing ticket instead of creating a new one
Email issues
Updated: Thursday, December 11, 2025
-
⇅
SMTP Errors
Email issues
Updated: Wednesday, October 1, 2025
smtp
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⇅
Emails from Helpdesk are marked as spam? Check SPF record
Email issues
Updated: Tuesday, September 16, 2025
-
⇅
"The SMTP server does not support authentication"
On-premises version issues
Updated: Wednesday, September 28, 2022
smtp
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⇅
SaaS vs On-Premises: Feature Differences
New
Helpdesk
Thursday, March 12, 2026