Delete articles from Knowledge Base

Question:

Please advise how to delete articles from the Knowledge Base.

Answer:

To delete one or more articles from the knowledge base:

1. On the Knowledge Base tab, click View all under the article category in question.

2. On the article list, select the articles to be deleted and then click Delete on the balloon popup that appears.

3. Repeat steps 1-2 for all article categories.

Creation date: 7/31/2018 5:19 PM Updated: 11/12/2018 9:38 AM

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