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Trouble connecting a shared o365 mailbox
Updated: Monday, October 21, 2024
office365
shared mailbox
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Images "Redacted" in email notification after upgrade
Updated: Friday, July 5, 2024
email notifications
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Email template #mask# is not working properly
Friday, May 10, 2024
email template
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Google POP/IMAP stopped working after 30 may 2022
Updated: Friday, March 28, 2025
gmail
imap
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Emails from Helpdesk are marked as spam? Check SPF record
Updated: Wednesday, March 20, 2024
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SMTP Error
Updated: Monday, June 24, 2024
smtp
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Tickets coming in with "winmail.dat" attachments
Friday, May 14, 2021
-
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Message added to existing ticket instead of creating a new one
Updated: Saturday, April 1, 2023
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How can I make all email-replies coming FROM TECHNICIANS - "for technicians view only"?
Updated: Thursday, January 17, 2019
-
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Email subject line truncates
Updated: Monday, December 4, 2017
-
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Authentication issues
Updated: Wednesday, November 22, 2017
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Useless email filters
Updated: Thursday, June 23, 2022
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Use 'From Name' for all outgoing messages
Updated: Wednesday, January 3, 2024
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Email doesn't create a ticket
Updated: Wednesday, December 13, 2023
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How to make JitBit Helpdesk work with my email account?
Updated: Saturday, July 30, 2016
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Integration with Gmail
Updated: Friday, March 28, 2025
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Integration with Office365 (legacy)
Updated: Monday, January 17, 2022
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No email notifications received
Updated: Monday, April 8, 2024
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Resolving ticket duplicates
Updated: Saturday, July 30, 2016
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Manual forwarding with Outlook and Exchange does no create ticket On Behalf
Updated: Saturday, September 2, 2023
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Individual email address for each ticket category
Updated: Thursday, March 8, 2018
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Emails lost when enabled "Use a different 'From' address for email-notifications in this category"
Updated: Saturday, July 30, 2016
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Working with email in the helpdesk ticketing system
Updated: Tuesday, November 7, 2023
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POP/IMAP error "Command is not valid in this state"
Updated: Saturday, July 30, 2016