- How-to's
- Miscellaneous
- Email issues
- On-premise version issues
- Integrations and migrating from other apps
- Errors and solutions
- FAQ
Email issues
Jitbit Helpdesk ticketing system - setting up email integration and solving common problems
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Emails from Helpdesk are marked as spam
Wednesday, April 20, 2022
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SMTP Error
Updated: Thursday, August 5, 2021 smtp
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Tickets coming in with "winmail.dat" attachments
Friday, May 14, 2021
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Jitbit POP & IMAP Calls interval
Updated: Wednesday, November 17, 2021 email settings imap pop
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Message added to existing ticket instead of creating a new one
Updated: Thursday, March 31, 2022
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How can I make all email-replies coming FROM TECHNICIANS - "for technicians view only"?
Updated: Thursday, January 17, 2019
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Email subject line truncates
Updated: Monday, December 4, 2017
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Authentication issues
Updated: Wednesday, November 22, 2017
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Useless email filters
Updated: Tuesday, August 15, 2017
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Use 'From Name' for all outgoing messages
Updated: Monday, March 13, 2017
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Email doesn't create a ticket
Updated
Updated: Monday, May 16, 2022
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How to make JitBit Helpdesk work with my email account?
Updated: Saturday, July 30, 2016
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Integration with Gmail
Updated: Friday, May 8, 2020
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Integration with Office365 (legacy)
Updated: Monday, January 17, 2022
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No email notifications received
Updated: Monday, April 18, 2022
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Resolving ticket duplicates
Updated: Saturday, July 30, 2016
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Forwarding issue with Outlook and Exchange
Updated: Saturday, July 30, 2016
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Individual email address for each ticket category
Updated: Thursday, March 8, 2018
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Emails lost when enabled "Use a different 'From' address for email-notifications in this category"
Updated: Saturday, July 30, 2016
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Working with email in the helpdesk ticketing system
Updated: Wednesday, October 2, 2019
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POP/IMAP error "Command is not valid in this state"
Updated: Saturday, July 30, 2016
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