Errors and solutions
Description of known error messages and respective solutions.
SAML setup issues
Updated: 06 November 2017 saml
SAML doesn't work: possible solutions
Updated: 21 January 2018 azure,saml
Google login into Jitbit Helpdesk is not working on an iPhone/Android
13 March 2017
Knowledge base articles are not visible to users
Updated: 01 March 2017
Error: Login failed for user 'JitbitHelpDeskUser'
Updated: 23 May 2017 self-hosted