- How-to's
- Miscellaneous
- Email issues
- On-premise version issues
- Integrations and migrating from other apps
- Errors and solutions
- FAQ
Errors and solutions
Errors and solutions for Jitbit Helpdesk ticketing system
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Continuous authentication prompts on Safari on iOS when using Windows auth
Updated: Thursday, May 12, 2022 ios safari
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Email '...' is already taken error
Updated: Monday, December 27, 2021
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User Email setting disables on its own
Updated: Wednesday, November 25, 2020
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Google Login fails to redirect to the application
Updated: Friday, January 24, 2020
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Login to FTP for backup data not possible
Updated: Monday, April 15, 2019
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X-Frame Options to Deny
Updated: Thursday, April 11, 2019
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SAML setup issues
Updated: Monday, November 6, 2017 saml
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SAML doesn't work: possible solutions
Updated: Monday, November 2, 2020 azure saml
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Google login into Jitbit Helpdesk is not working on an iPhone/Android
Monday, March 13, 2017
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Knowledge base articles are not visible to users
Updated: Wednesday, March 1, 2017
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Error: Login failed for user 'JitbitHelpDeskUser'
Updated: Thursday, May 19, 2022 self-hosted