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#Custom_Fields# does not work

Creation date: 12/4/2018 4:37 PM Updated: 3/13/2022 6:46 AM custom fields

Question:

The use of #Custom_Fields# or #CF_xxx# variables does not work. I receive the expected email but with a blank instead of the expected variable.

Answer:

Please make sure these custom fields are not marked "for technicians only".

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#Custom_Fields# does not work

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