How to retrieve a lost password

Question:

I can't login to my helpdesk, the app pops the error "Invalid login or password". How can I retrieve the lost password?



Answer:

Please don't worry if you can't login; there is the "Forgot password" link on the login page, click on it to reset your password. Just make sure that you provide a valid email address that matches the address in your profile.


Creation date: 5/16/2019 3:07 PM (Vlad)      Updated: 5/16/2019 3:11 PM (Vlad)
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.