Scheduling Recurring Tickets
To schedule a recurring ticket in Jitbit Helpdesk you can either do this right from the "new ticket" page - click "advanced" - enable "recurring" switch and you'll be able to set the schedule on the next screen.
![](/helpdesk/File/Get/34069530)
Alternatively, you can open any existing ticket and then in the "details" bar on the right click the "..." button to add a schedule.
![](/helpdesk/File/Get/34069529)
Available repeating options are: "Repeat once, Daily, Daily on workdays, Weekly, Bi-Weekly, Monthly, Monthly on day X, Bi-Monthly, Quarterly, Half-year and Yearly"
You can also go to "Reports - Scheduled tickets" to see all your recurring tickets.
Alternatively, you can open any existing ticket and then in the "details" bar on the right click the "..." button to add a schedule.
Available repeating options are: "Repeat once, Daily, Daily on workdays, Weekly, Bi-Weekly, Monthly, Monthly on day X, Bi-Monthly, Quarterly, Half-year and Yearly"
You can also go to "Reports - Scheduled tickets" to see all your recurring tickets.
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