How to prefill new ticket via querystring parameters

Problem:
Would it be possible to allow pre-filling of form elements in a new ticket via querystring parameters?

Solution:
You can pass URL parameters to pre-fill certain fields:

subject
body
categoryId (you can get this number from the admin section)

prioirty (-1 - Low, 0 - Normal, 1 - HIgh, 2 - Critical, or custom "priority ID" from the admin section)

Example:

[helpdesk-root-url]/Tickets/New?categoryId=1&subject=test&body=hello,%20world!&priority=0

Creation date: 12/15/2015 2:47 PM Updated: 8/3/2023 6:31 PM

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