AD properties used by the helpdesk app

Question:

What are the AD attributes you are using in the user profile when authenticating users via Windows-integrated authentication?

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Answer:

We look at:
 
"mail" for email

"givenName" for first name

"sn" for last name

"department" for department

"telephoneNumber" for the phone number

"company" for the company name

"thumbnailPhoto" or "jpegPhoto" for user avatar picture