Jitbit Helpdesk
Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
Helpdesk
General issues
Helpdesk
How-to's
Miscellaneous
Email issues
On-premises version issues
Integrations and migrating from other apps
Errors and solutions
FAQ
Other (legacy) products
Macro Recorder
AspNetForum
AutoText
HTTP Error 500.19 after installing Helpdesk 10.x on IIS
Creation date: 11/15/2021 1:08 PM Updated: 6/21/2024 6:51 PM
iis
self-hosted
More...
Print...
Question:
After installing Helpdesk 10.x and later, we get a 500.19 error on our IIS server
Answer:
You need to install .NET Core hosting bundle that includes "Asp Net Core Hosting module"
https://www.jitbit.com/dotnet-hosting-bundle-8
Even if it is already installed, running a "repair" install and restarting IIS after that should help.
Solving problems with on-premises version of
Jitbit Helpdesk ticketing system
Contents