TSL and SSL versions when self-hosting Jitbit helpdesk

Creation date: 11/25/2021 4:53 AM    Updated: 7/14/2023 8:05 AM
Question:

What versions of SSL or TLS protocols does Jitbit Helpdesk software use when self-hosting on IIS server?


Answer:

JitBit Helpdesk uses whatever is configured on your web server. It doesn't have its own certificates or protocol implementations. To enable/disable specific protocols on Windows and the IIS server we recommend using this handy tool: https://www.nartac.com/Products/IISCrypto
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.