SQL Server collation

Jitbit Helpdesk requires case insensitive server collation. If your server is case sensitive, then you can simply override this for Jitbit's database only. Whenever I attempt to edit an automation rule, I get this error below:

Please run this SQL query against your database to resolve the issue:

Exception:

System.Data.SqlClient.SqlException (0x80131904): Must declare the scalar variable "@ruleID".

   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)