- Email issues
- On-premise version issues
- Integrations and migrating from other apps
- Errors and solutions
Google POP/IMAP stopped working after 30 may 2022
Google has phased out the "allow less secure apps" setting, that allowed connecting to your mailbox via IMAP/POP using your Google account password.
The fix is to enable 2-factor authentication for your Google account and then generate an "app password" like described here: https://support.google.com/accounts/answer/185833?hl=en
..and then use this app password for the IMAP/POP connection inside the helpdesk system.