Google POP/IMAP stopped working after 30 may 2022

Google has phased out the "allow less secure apps" setting, that allowed connecting to your mailbox via IMAP/POP using your Google account password.

The fix is to enable 2-factor authentication for your Google account and then generate an "app password" like described here: https://support.google.com/accounts/answer/185833?hl=en

..and then use this app password for the IMAP/POP connection inside the helpdesk system.

We are working on adding full oAuth support for both O365 and GMail and release is coming in the autumn of 2022

gmail imap

Creation date: 6/7/2022 7:23 PM Updated: 8/27/2022 3:54 AM

Jitbit Helpdesk ticketing system - setting up email integration and solving common problems