Google POP/IMAP stopped working after 30 may 2022

Google has phased out the "allow less secure apps" setting, that allowed connecting to your mailbox via IMAP/POP using your Google account password.

The fix is to enable 2-factor authentication for your Google account and then generate an "app password" like described here: https://support.google.com/accounts/answer/185833?hl=en

..and then use this app password for the IMAP/POP connection inside the helpdesk system.

We are working on adding full oAuth support for both O365 and GMail and release is coming in the autumn of 2022
Creation date: 6/7/2022 7:23 PM (Alex)      Updated: 8/27/2022 3:54 AM (Alex)
Jitbit Helpdesk ticketing system - setting up email integration and solving common problems