- How-to's
- Miscellaneous
- Email issues
- On-premise version issues
- Integrations and migrating from other apps
- Errors and solutions
- FAQ
Google POP/IMAP stopped working after 30 may 2022
Google has phased out the "allow less secure apps" setting, that allowed connecting to your mailbox via IMAP/POP using your Google account password.
The fix is to enable 2-factor authentication for your Google account and then generate an "app password" like described here: https://support.google.com/accounts/answer/185833?hl=en
..and then use this app password for the IMAP/POP connection inside the helpdesk system.
We have added full oAuth support for O365 and GMail support is on the way (however Gmail workarounds still work)
We have added full oAuth support for O365 and GMail support is on the way (however Gmail workarounds still work)