Google POP/IMAP stopped working after 30 may 2022

Google has phased out the "allow less secure apps" setting, that allowed connecting to your mailbox via IMAP/POP using your Google account password.

The fix is to enable 2-factor authentication for your Google account and then generate an "app password" like described here: https://support.google.com/accounts/answer/185833?hl=en

..and then use this app password for the IMAP/POP connection inside the helpdesk system.

We have added full oAuth support for O365 and GMail support is on the way (however Gmail workarounds still work)

gmail imap

Creation date: 6/7/2022 7:23 PM Updated: 9/28/2023 3:20 AM

Jitbit Helpdesk ticketing system - setting up email integration and solving common problems