- How-to's
- Miscellaneous
- Email issues
- On-premises version issues
- Integrations and migrating from other apps
- Errors and solutions
- FAQ
How to create a new Section
Creating a new section is similar to creating a new ticket category.
To create a new section:
The new section will appear in your helpdesk.
To create a new section:
- Sign in as an administrator, then click Administration > Ticket categories.
- Then scroll to the bottom of the page and click Add new category...
- On the form that appears, click Section > Add new section...
- Enter the section name in the text box that appears and then click Add new category.
The new section will appear in your helpdesk.