Upgrading "trial" version to "full" version after purchasing

Steps to upgrade your version from "trial" to "full":

1. Locate the folder, where you have the helpdesk trial version installed (e.g. "c:\inetpub\wwwroot\HelpDesk").

2. Replace all the files in that folder with the files from the downloaded full-version package !!!EXCEPT!!! the web.config file. Leave your web.config untouched (because it contains the connection string to your database)

3. (optional) The downloaded full version might be newer than your existing trial version (if you've been testing too long, we might have released a new version meanwhile). You will have to upgrade your database-schema to the latest version in this case. To do so simply run the "SetupTool.exe" file from the "bin" folder or manually run the database upgrade script from the "\sql" folder.
Creation date: 19/01/2017 17:18 ()      Updated: 19/01/2017 17:18 ()
Solving problems with on-premise version of Jitbit Helpdesk ticketing system