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Reset ticket starting number


How can you change the ticket starting number? E.g., rather than 6,7,8,9,10…. For the next few tickets I would prefer 15106, 15107, 15108, 15109, 15110.


You can achieve that by running a command like

DBCC checkident ('hdIssues', reseed, 1000)

in your SQL server.
Creation date: 5/17/2017 2:46 PM ()      Updated: 3/17/2020 7:21 PM (Alex)
Solving problems with on-premise version of Jitbit Helpdesk ticketing system