Jitbit Helpdesk

2 votes	New function with which Technicians can see only some subscribers, not all Suggested 5/30/2024 New
2 votes	Increase custom reports functionality Suggested 5/28/2024 New
2 votes	Automation Request : Merging ticket with similar Subject Line Suggested 5/22/2024 New
2 votes	Remove technician's "edit" ability Suggested 5/20/2024 New
2 votes	New Report Option to show Yesterday Statistics Suggested 4/23/2024 New
2 votes	Ability to use variable substitution in automations Suggested 4/22/2024 New
2 votes	Option to make 'time spent' as madatory or include 'time spent' in autoamtion flow Suggested 4/3/2024 New
2 votes	Set a link in a canned response to a KB article Suggested 3/23/2024 New
2 votes	customize post-survey Suggested 3/15/2024 New
2 votes	Changes to admin settings should be included in logs Suggested 3/14/2024 New
2 votes	use the ChatGPT integration to improve existing KB articles Suggested 3/14/2024 New
2 votes	option to log a change summary when updating KB articles Suggested 3/11/2024 New
2 votes	Submit ticket on behlaf of another user - modify options Suggested 3/9/2024 New
2 votes	Improved content editor with font and font size adjustments Suggested 3/6/2024 New
2 votes	Separate category access from KB access. Suggested 2/29/2024 New
2 votes	Include 'Section' in KB export Suggested 1/26/2024 New
2 votes	Automation Rules Reporting and Export Suggested 1/9/2024 New
2 votes	Expendable drop down menü for custom fields Suggested 12/20/2023 New
2 votes	ability to edit subject via tickets dashboard Suggested 12/14/2023 New
2 votes	Make User Notes Private Suggested 11/30/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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