Jitbit Helpdesk

2 votes	Add "Created by you" button on the Tickets section for Admins and Technicians. Suggested 10/2/2024 New
2 votes	Request for Simplifying Email Template Application Across Categories Suggested 9/16/2024 New
2 votes	Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category Suggested 9/11/2024 New
2 votes	Feature Request on the new design: Have Section/Category list slide in/out Suggested 9/10/2024 New
2 votes	Ability to select columns from ticket fields to display in the ticket list grid Suggested 8/27/2024 New
2 votes	Group Companies Suggested 8/14/2024 New
2 votes	Allow assigning a ticket to multiple technicians Suggested 8/14/2024 New
2 votes	API method to add user(s) to categories set to specific users Suggested 8/8/2024 New
2 votes	My Saved Filters Suggested 7/25/2024 New
2 votes	Add 'except if' category to automation process Suggested 7/22/2024 New
2 votes	Setting to Delete Sent Items from Ticket System Mailbox Suggested 7/19/2024 New
2 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New
2 votes	Select a SECTION in the Realtime Dashboard Report Suggested 7/10/2024 New
2 votes	Listen to audio messages on iOS app Suggested 6/24/2024 New
2 votes	Idea - API to get Deleted tickets Suggested 6/20/2024 New
2 votes	Power BI Integration - Custom Fields Suggested 6/13/2024 New
2 votes	New function with which Technicians can see only some subscribers, not all Suggested 5/30/2024 New
2 votes	Increase custom reports functionality Suggested 5/28/2024 New
2 votes	Automation Request : Merging ticket with similar Subject Line Suggested 5/22/2024 New
2 votes	Remove technician's "edit" ability Suggested 5/20/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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