Jitbit Helpdesk

1 Votes	Navigation button to jump to the previous reply Date 9/5/2025 New
1 Votes	On Prem - Error Notification - EmailErrorFromName setting for appsetting.json Date 8/13/2025 New
1 Votes	Allow custom fields to be used in automations - for example, setting due date Date 8/12/2025 New
1 Votes	Get the creator ID when using API to extract the KB articles Date 8/12/2025 New
1 Votes	Print ticket: hide "only for tech" comments Date 8/7/2025 New
1 Votes	Email API #NonTechSubscribers# and #NonTechSubscribersEmails# Date 7/25/2025 New
1 Votes	Notes/Comments Feature Date 7/24/2025 New
1 Votes	Report statistics for tickets specifically open in the last week Date 7/14/2025 New
1 Votes	Include new lines when adding text to the body of a ticket using an automation Date 7/11/2025 New
1 Votes	Allow checking for multiple custom field changes in automations Date 7/11/2025 New
1 Votes	Remember state of checkboxes in ticket replies Date 7/11/2025 New
1 Votes	Support checkboxes in Android app Date 6/27/2025 New
1 Votes	assests - ability to completely self regualte the collums in the assists Date 6/26/2025 New
1 Votes	How to filter users that have a custom field set? Date 6/24/2025 New
1 Votes	More automation capabilities Date 6/13/2025 New
1 Votes	Customize KB per company Date 6/13/2025 New
1 Votes	Update the comments options to include a "Copy link to this comment" option Date 6/11/2025 New
1 Votes	prevent Users from editing the Custom Fields in their user profile Date 6/5/2025 New
1 Votes	automation to add technician who logged ticket as subscriber Date 6/5/2025 New
1 Votes	remove ticket-submitter (ticket user) as subscriber Date 6/5/2025 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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