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New
Considering
Implemented
Declined
InProgress
65
votes
Custom fields for User and Company
Suggested 3/22/2019
Implemented
53
votes
Dependant picklist values for custom fields
Suggested 5/16/2019
Implemented
50
votes
Custom Field Type - Multi select combo lists
Suggested 12/12/2019
New
26
votes
Search function improvement: Include the “Custom fields” data to the main search results.
Suggested 2/28/2020
Implemented
18
votes
Search function improvement: Adding an additional Search button under the “Custom fields” data input fields.
Suggested 2/28/2020
Implemented
14
votes
Custom field option
Suggested 12/2/2020
Declined
11
votes
Custom Field Type Selection Combo + Search
Suggested 3/22/2021
New
11
votes
Add the User Custom fields to automation
Suggested 12/4/2020
Implemented
10
votes
Set Custom Field as Mandatory for Ticket Close
Suggested 6/2/2020
Declined
6
votes
Offer custom fields in GET /api/Users response
Suggested 5/23/2021
New
4
votes
Custom Field - Dropdown Option Management - Import/Export
Suggested 6/18/2021
New
4
votes
Mandatory field setting per ticket category
Suggested 6/8/2021
New
4
votes
Custom field - Show on "new tickets" ON-OFF)
Suggested 5/12/2020
New
3
votes
repeating tickets - improve
Suggested 2/21/2020
Implemented
2
votes
More customization options for Custom Fields
Suggested 3/16/2022
New
2
votes
Custom field description
Suggested 3/16/2022
New
2
votes
Multi parent dependent fields with AND & OR logical conditions
Suggested 2/17/2022
New
2
votes
Custom Ticket Views (Filters)
Suggested 9/20/2021
New
2
votes
Create custom buttons to manually trigger an automation rule
Suggested 9/9/2021
New
2
votes
Custom field with 'edit technicians only' also disblay for regular users in tickets grid
Suggested 1/21/2021
Implemented
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1
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.