Jitbit Helpdesk - Ideas forum

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65 votes	Custom fields for User and Company Suggested 3/22/2019 Implemented

53 votes	Dependant picklist values for custom fields Suggested 5/16/2019 Implemented

50 votes	Custom Field Type - Multi select combo lists Suggested 12/12/2019 New

26 votes	Search function improvement: Include the “Custom fields” data to the main search results. Suggested 2/28/2020 Implemented

18 votes	Search function improvement: Adding an additional Search button under the “Custom fields” data input fields. Suggested 2/28/2020 Implemented

14 votes	Custom field option Suggested 12/2/2020 Declined

11 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

11 votes	Add the User Custom fields to automation Suggested 12/4/2020 Implemented

10 votes	Set Custom Field as Mandatory for Ticket Close Suggested 6/2/2020 Declined

6 votes	Offer custom fields in GET /api/Users response Suggested 5/23/2021 New

4 votes	Custom Field - Dropdown Option Management - Import/Export Suggested 6/18/2021 New

4 votes	Mandatory field setting per ticket category Suggested 6/8/2021 New

4 votes	Custom field - Show on "new tickets" ON-OFF) Suggested 5/12/2020 New

3 votes	repeating tickets - improve Suggested 2/21/2020 Implemented

2 votes	More customization options for Custom Fields Suggested 3/16/2022 New

2 votes	Custom field description Suggested 3/16/2022 New

2 votes	Multi parent dependent fields with AND & OR logical conditions Suggested 2/17/2022 New

2 votes	Custom Ticket Views (Filters) Suggested 9/20/2021 New

2 votes	Create custom buttons to manually trigger an automation rule Suggested 9/9/2021 New

2 votes	Custom field with 'edit technicians only' also disblay for regular users in tickets grid Suggested 1/21/2021 Implemented

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.