Jitbit Helpdesk - Ideas forum

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65 votes	Custom fields for User and Company Suggested 3/22/2019 Implemented

52 votes	Dependant picklist values for custom fields Suggested 5/16/2019 Implemented

33 votes	Custom Field Type - Multi select combo lists Suggested 12/12/2019 New

26 votes	Search function improvement: Include the “Custom fields” data to the main search results. Suggested 2/28/2020 Implemented

18 votes	Search function improvement: Adding an additional Search button under the “Custom fields” data input fields. Suggested 2/28/2020 Implemented

14 votes	Custom field option Suggested 12/2/2020 Declined

13 votes	CATEGORIES\Edit - Option "Defaults columns displayed on grid IN THIS CATEGORY" Suggested 9/29/2020 New

10 votes	Add the User Custom fields to automation Suggested 12/4/2020 New

10 votes	Set Custom Field as Mandatory for Ticket Close Suggested 6/2/2020 New

9 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

4 votes	Offer custom fields in GET /api/Users response Suggested 5/23/2021 New

4 votes	Custom field - Show on "new tickets" ON-OFF) Suggested 5/12/2020 New

3 votes	Custom Field - Dropdown Option Management - Import/Export Suggested 6/18/2021 New

3 votes	repeating tickets - improve Suggested 2/21/2020 Implemented

2 votes	Create custom buttons to manually trigger an automation rule Suggested 9/9/2021 New

2 votes	Ticket grid columns management from grid Suggested 7/6/2021 New

2 votes	Mandatory field setting per ticket category Suggested 6/8/2021 New

2 votes	Show This custom field on New ticket (ON/OFF) Suggested 11/6/2020 New

2 votes	Display columns on grid based on custom fields available in this section; this category or all Suggested 8/28/2020 New

2 votes	Custom fields - In new ticket (On/Off) and various improvements Suggested 6/25/2020 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.