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New
Considering
Implemented
Declined
InProgress
27
votes
Custom Field Type Selection Combo + Search
Suggested 3/22/2021
New
26
votes
Search function improvement: Include the “Custom fields” data to the main search results.
Suggested 2/28/2020
Implemented
18
votes
Search function improvement: Adding an additional Search button under the “Custom fields” data input fields.
Suggested 2/28/2020
Implemented
15
votes
Custom field option
Suggested 12/2/2020
Declined
11
votes
Add the User Custom fields to automation
Suggested 12/4/2020
Implemented
10
votes
Create Subticket - Custom Field Support in Subject
Suggested 7/8/2022
Implemented
10
votes
Offer custom fields in GET /api/Users response
Suggested 5/23/2021
New
10
votes
Set Custom Field as Mandatory for Ticket Close
Suggested 6/2/2020
Declined
9
votes
Create custom buttons to manually trigger an automation rule
Suggested 9/9/2021
New
8
votes
Add a feature to, "Make this dropdown dependent from another dropdown" available for more than "Selection combo" fields.
Suggested 3/1/2023
New
8
votes
Custom Field Value Only
Suggested 7/8/2022
Implemented
8
votes
Mandatory field setting per ticket category
Suggested 6/8/2021
New
7
votes
CF multi language support
Suggested 2/4/2022
New
6
votes
Multi parent dependent fields with AND & OR logical conditions
Suggested 2/17/2022
New
5
votes
More customization options for Custom Fields
Suggested 3/16/2022
New
5
votes
Custom Field - Dropdown Option Management - Import/Export
Suggested 6/18/2021
New
4
votes
Custom Field Disabling Feature
Suggested 3/5/2024
New
4
votes
Email template tags for custom fields VALUE only
Suggested 8/18/2022
Implemented
4
votes
Custom field description
Suggested 3/16/2022
New
4
votes
Custom field - Show on "new tickets" ON-OFF)
Suggested 5/12/2020
New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.