3

votes

out of office - time interval

Suggested 9/11/2023 New

3

votes

Include Attachments in Scheduled Tickets

Suggested 8/23/2023 New

3

votes

Ability to assign tickets to internal users without a technician license

Suggested 8/17/2023 New

3

votes

When doing a search also search in attachments

Suggested 8/2/2023 New

3

votes

Disallow reopening of tickets from specific users

Suggested 6/14/2023 New

3

votes

Log Asset Reports

Suggested 6/9/2023 New

3

votes

Exclude administrators from ticket assignments list

Suggested 5/31/2023 New

3

votes

HTTP Response

Suggested 5/30/2023 New

3

votes

Ask addition the merged user's mail address as secondary mail

Suggested 5/25/2023 New

3

votes

Make Category Sections More Robust

Suggested 5/19/2023 New

3

votes

Add Wallboard/Reporting Role

Suggested 5/4/2023 New

3

votes

Implement Temporary Passwords

Suggested 5/3/2023 New

3

votes

Incoming mail settings - Custom Cutting Templates

Suggested 4/13/2023 New

3

votes

Assets tags import/export

Suggested 4/13/2023 New

3

votes

Linked tickets - a note on main ticket screen to know a Ticket is linked

Suggested 4/5/2023 New

3

votes

allow a client to schedule a meeting for support much like calendly

Suggested 4/3/2023 New

3

votes

Add option to disable CLOSE TICKET button or option to make a reply mandatory on close

Suggested 3/30/2023 New

3

votes

multiple "any" and "all" conditions within an automation rule

Suggested 3/29/2023 New

3

votes

prevent closing tickets when condition is match or missmatch

Suggested 3/21/2023 New

3

votes

Assets - Show Count Total when applying a filter

Suggested 3/1/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.