Jitbit Helpdesk

3 Votes	Add Wallboard/Reporting Role Date 5/4/2023 New
3 Votes	Implement Temporary Passwords Date 5/3/2023 New
3 Votes	Incoming mail settings - Custom Cutting Templates Date 4/13/2023 New
3 Votes	Assets tags import/export Date 4/13/2023 New
3 Votes	Linked tickets - a note on main ticket screen to know a Ticket is linked Date 4/5/2023 New
3 Votes	allow a client to schedule a meeting for support much like calendly Date 4/3/2023 New
3 Votes	multiple "any" and "all" conditions within an automation rule Date 3/29/2023 New
3 Votes	prevent closing tickets when condition is match or missmatch Date 3/21/2023 New
3 Votes	Assets - Show Count Total when applying a filter Date 3/1/2023 New
3 Votes	Live chat when client is logged into the helpdesk Date 11/15/2022 New
3 Votes	Private notes/comments in tickets Date 9/20/2022 New
3 Votes	Custom Statuses need a Behavior option Date 8/25/2022 New
3 Votes	Separate Knowledge Base Article attachments from Ticket Attachments Date 7/25/2022 New
3 Votes	Reports available for "is manager" and not technician Date 6/16/2022 New
3 Votes	Integration with SmartSheets Date 6/6/2022 New
3 Votes	Show closed tickets on Calendar Date 5/31/2022 New
3 Votes	Ability to create custom ticket queues Date 5/23/2022 New
3 Votes	Move Asset filter to top of page Date 5/13/2022 New
3 Votes	Reports - Response Speed - Graph Date 4/26/2022 New
3 Votes	Ability to Sort Tickets by Multiple Columns Date 4/15/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

3