3

Votes

Sort order within a ticket

Date 7/24/2023 New

3

Votes

Log Asset Reports

Date 6/9/2023 New

3

Votes

HTTP Response

Date 5/30/2023 New

3

Votes

Ask addition the merged user's mail address as secondary mail

Date 5/25/2023 New

3

Votes

AutoText-Search Feature

Date 5/23/2023 New

3

Votes

Add Wallboard/Reporting Role

Date 5/4/2023 New

3

Votes

Implement Temporary Passwords

Date 5/3/2023 New

3

Votes

Incoming mail settings - Custom Cutting Templates

Date 4/13/2023 New

3

Votes

Assets tags import/export

Date 4/13/2023 New

3

Votes

Linked tickets - a note on main ticket screen to know a Ticket is linked

Date 4/5/2023 New

3

Votes

allow a client to schedule a meeting for support much like calendly

Date 4/3/2023 New

3

Votes

multiple "any" and "all" conditions within an automation rule

Date 3/29/2023 New

3

Votes

prevent closing tickets when condition is match or missmatch

Date 3/21/2023 New

3

Votes

Assets - Show Count Total when applying a filter

Date 3/1/2023 New

3

Votes

Live chat when client is logged into the helpdesk

Date 11/15/2022 New

3

Votes

Button for sort categories A-Z | Priorities

Date 9/28/2022 New

3

Votes

Private notes/comments in tickets

Date 9/20/2022 New

3

Votes

Log custom fields when changing categories

Date 9/19/2022 New

3

Votes

New Automation Rule: When KB Article is created

Date 9/19/2022 New

3

Votes

Custom Statuses need a Behavior option

Date 8/25/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.